Tracking Budget Expenses, Staffing, Quality Management, Managing Processes, Organization, Coaching, Communication Processes, Disciplining Employees, Motivating Others, Promoting Process Improvement, Reporting Skills, facilities development

•Mentoring of staff to increase sales success and productivity
•Developing standard operating procedures
•Monitoring key performance metrics
•Creating solutions in the areas of inventory, sales reporting, distribution and product upgrades that led to system improvements and streamlined processes.
•Worked closely with company executives to identify new business opportunities and participation in the sales process
•Communicating with customers, employees and other individuals to answer questions and explain information.
•Training of all new managers on store procedures and policies
•Training staff to deliver outstanding customer service
•Addressing and correction of sales staff communication issues in a tactful and effective manner.
•Contributing to product ideas at team sale meetings
•Plan, organize, direct, manage the Hiring / Firing activities.
•Develop and communicate HR management policies and procedures
•Managing HR team comprising of shift managers and team leaders
•Presenting written reports and analyses to senior managers
•Putting forward recommendations for operational policy, procedures and goals
•Understanding the work flow rules and procedures
•Design, develop, deliver and evaluate creative training programs for new starters and existing team members.
•Research, develop and deliver training on topics such as: our products, selling techniques and competition.
•Meet with the sales management team to analyze business issues and assess specific needs to determine the most effective training solution

•Managed project budget
•Defined project deliverable and monitor status of tasks
•Monitored costs, timescales and resources used to achieve project tasks
•Monitored team progress and enforce deadlines
•Developed slideshows and other forms of media to present project progress to the executive team
•Taking meeting minutes
•Devised and maintained office systems to efficiently deal with paper flow
•Handled all aspects of vehicle maintenance
•Met with clients and other legal professionals to discuss project details
•Trained new employees on office equipment and job duties
•Wrote and revised memos, budgetary documents and press releases
•Spearhead the construction of the project
•Created detailed public reports regarding bid proposals, deeds and property descriptions
•Planned and directed the execution of technical, economical and administrative functions of various sub-projects.
•Coordinate project studies
•Monitor construction site progress and managed issues that arose