خلاصہ

Experienced Executive with more than 6 years in Business Operations and sales in PTCL. Complemented by 1year at Nestle Pakistan Ltd. Adept at optimizing operational processes and driving sales growth. Holds a solidbackground with 2 years as an Admin & HR Executive at an international NGO, showcasing versatile skills inmanagement and organizational development. Proven track record in fostering cross-functional collaborationand enhancing overall business efficiency.

پراجیکٹس

Kotli Paen - Dry Area
CGGC Balakot HPP

تجربہ

کمپنی کا لوگو
Assistant Manager - Business Operations
Pakistan Telecommunication Company Limited (PTCL)
مئی ۲۰۱۸ - موجودہ | Abbottabad, Pakistan

Sales & Marketing • Technical Recruitment/Training • MTTP/MTTR • Sales Target for Different Heads • Enhancement of Revenue • Sales & Customer Care Training • Bulk Sales in the form of High-Rise Projects.
Impact • Achieved 110% Target for the Year 2023. • Achieved 108% of Revenue Target for Year 2023. • improved sales pitch & growth. • Highest Revenue Target Achievement for the Year 2023. • 26% Contribution for Sales for the Regional Sales Target. • Generated Bulk Number from High-Rise Projects. • High-Data Rate Migration & Sales
Award • Awarded Certificate for Highest Target Achievement for FlashFiber in Sales Team & RD. • Recognized for Highest M1 /M2 Billing.

کمپنی کا لوگو
Field Support Manager
Nestle Pakistan Limited
جنوری ۲۰۱۷ - دسمبر ۲۰۱۷ | Abbottabad, Pakistan



Achieved Sales, Revenue & Growth Targets for the Year

Retail growth, Territory Expansion
Availability of product assurance in retail
Marketing Campaigns to uplift the Sales
Display Maintenance &
rade Marketing & Distribution
Trade Score maintenance for Retail, Top-Shops & Small grocers.

کمپنی کا لوگو
Team Leader & Call Centre agent
Lowdhams Communication UK
فروری ۲۰۱۲ - نومبر ۲۰۱۳ | Abbottabad, Pakistan


On Job Training Session with Live Examples
Identification of problems & resolution
Pre-HR Services
Data Collection for Candidates
Management and resolving customer complaints
Identify and escalate issues to supervisors
Research required information using available resources
Research, identify, and resolve customer complaints using applicable software.

کمپنی کا لوگو
Admin & HR Executive
DANISH Refugee Council , Denmark
مارچ ۲۰۰٦ - اپریل ۲۰۰۸ | Mansehra, Pakistan


Developing Training program for Field & Office Staff.
Behavioral, Attitude & Deliverence Traning.
Providing administrative and clerical support.
Maintaining electronic and or hard copy filing system.
Opening, sorting, and distributing mail to various professionals in the office.
Attending disciplinary, grievance, and capability meetings.
Assisting in resolving problems.
Running errands to the post office, office supply store, etc.
Answering phone calls and taking messages.
Preparing and editing documents like letters, reports, memos, and emails.
Scheduling and coordinating meetings, appointments, and travel arrangements for other professionals.
Taking dictation and maintaining a store of office supplies.
Recording minutes of meetings
Writing up monthly reports for the senior managers of any issues of concern.
Handling requests from other professionals.
Strictly adhering to office policies and procedures, especially regarding confidentiality.
Producing contracts and starter packs for new employees.
Overseeing the employee benefits scheme.

تعلیم

Hazara University, Dodhial
ماسٹرز, ماسٹرز ان کامرس, M.Com‎
Accounting & Finance, Business Management, HRM and Information Technology
فی صد 61%
2016
Institute of Cost & Management Accountancy of Pakistan (ICMAP)
سرٹیفیکیشن, ACMA‎
Accounting & Finance, Human Resource, Management
مکمل
2013
University of Peshawar
بیچلرز, , Bachelors in Commerce‎
Accounting , banking & finance , Audit , Economics , Cost Accounting ,
فی صد 56%
2011

پیشہ ورانہ مہارتیں

ماہر Administration & Logistics
ماہر Administration Activities
ماہر Client Relationship Maintaining
ماہر Collections Handling
ماہر Computer Literacy Skills
ماہر Conservation Awareness
ماہر Cooordination Skills
ماہر Correspondences
ماہر Customer Acquisition Strategies
ماہر Customer Service Certification (CBP)
ماہر Customized Adaptation
ماہر Data Miniing
ماہر Employee Relations Management
ماہر English Writing
ماہر Excellence Standard
ماہر Excellent Time Management Skills
ماہر Excellent word processing and excel knowledge and
ماہر Field Data
ماہر Filing / Paper Management
ماہر Finance Administration
ابتدائی Fleet Management
ماہر Flexibility
ماہر Fluent in Englisha
ماہر Front Desk Responsibilities
ماہر Good Communication & Written Skill
ماہر Handling Assignments
ابتدائی HRM Command
ماہر Independent Self Starter
ابتدائی Information Technology Command
ماہر Interpersonal & Communications Skill
ماہر Inventory Management
ابتدائی IT HR
ماہر Japanese & Korean Language Proficiency
ماہر Knowledge Management
ماہر Legal Affairs Management
ماہر Manage Client Relationships
ماہر MIT Knowledge
ماہر Network Security Administration
ماہر Nutrition Management:
ماہر Office Management Skills
ماہر ONTIME COMPLETION OF TASKS
ماہر Opeartions Handling
ماہر Organization Skils
متوسط Peachtree Command
ماہر performance and attendance
ابتدائی Presentation Skills
ماہر Problem Solving Skills
ابتدائی Procurement Knowleddge
ماہر Production Quality Monitoring
متوسط Proficiency with Office technologies (Fax

زبانیں

ماہر انگریزی

Saad آپکے جاننے والے

Amjad Islam
Nestle Pakistan Limited