Passionate and proud of my work, with extensive customer service experience in fast-paced environments. Skilled in e-commerce, website inventory management, social/customer service, IT, and organization. A reliable team player who works efficiently alone or with others, driven to continuously learn and grow.
Manage online product catalogues and listings
Analyze sales data and market trends
Develop and implement e-commerce strategies
Collaborate with marketing teams on promotions and campaigns
Ensure website content accuracy and update product information
Manage inventory levels and stock replenishment
Improve website user experience and conversion rates
Stay updated on industry trends and competitor analysis
Answer Customer Queries.
Solve Customer Problem.
Provide FCR (first call resolution).
Register Complaints.