خلاصہ

I have MCS degree in Computer sciences (IT). Qualified and experienced technical support engineer in IT industry and professional with 5 years of experience working with US based IT Resellers. Areas of expertise includes System administration, Network administration, and data backup solution.


Also have over 3 years of experience of customer service team-lead. Responsibilities of training and motivating customer service employees. Oversee and assist customer service employees in the performance of their job.

تجربہ

کمپنی کا لوگو
Customer Service Representative
Zones Pakistan
اکتوبر ۲۰۱۷ - موجودہ | Islamabad, Pakistan


کمپنی کا لوگو
Senior Executive – Technical Support
PCM
جون ۲۰۱٦ - ستمبر ۲۰۱۷ | Islamabad, Pakistan


کمپنی کا لوگو
Service Desk Engineer
Ovex Technologies
اپریل ۲۰۱۵ - مئی ۲۰۱٦ | Islamabad, Pakistan


کمپنی کا لوگو
Office Superintend
Kohat University of Science & Technology
ستمبر ۲۰۰۹ - مارچ ۲۰۱۴ | Kohat, Pakistan


تعلیم

CCNA (Cisco Certified Network Associate)
ڈپلوما, ‎
CCNA
نامکمل
2015
Qurtuba University of Science and Information Technology D.I Khan
ماسٹرز, MSc, ‎
Computer Sciences and Information Technology
CGPA 3.3/4
2014

پیشہ ورانہ مہارتیں

ماہر Accounts / Manager
ماہر American Incessant
ماہر Aseptic Technique Knowledge
ماہر Bossiness Development Strategies
ماہر Building Solid Relationships
ماہر Call Center Management
ماہر Communication Skill
ماہر Configuration Switches
ماہر Coordination Skillss
ماہر Cusotmer Support
متوسط EBS Modules Knowledge
ماہر Email List Management
ماہر Good Interpersonal Skills
ماہر Google Analytics
ماہر Installation Process
ماہر IT Support Responsibilities
ماہر Japanese & Korean Language Proficiency
ماہر MS Excel
ماہر Organized and Multitasking
ماہر Outbound Calls
ماہر Production Administration
ماہر Production Experience
ماہر Production Operations Handling
متوسط Punjabi As Well
ماہر Relation Management
ماہر Reproduction Planning
ماہر Risks Analysis
ماہر Spreadsheet Navigation
ماہر Student Affairs Managemment
ماہر Training & Development
ماہر Understand Client Requirements
ماہر US English
ماہر Use of Medical Equipment
ماہر كتابة إبداعية
ماہر عمليات خدمة العملاء

زبانیں

ماہر پشتو
ماہر اردو
ماہر انگریزی

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