Experienced IT Specialist/Support Engineer with over 5 years of expertise in leading IT teams, managing complex projects, and aligning technology solutions with business goals. Demonstrated success in overseeing the design, implementation, and maintenance of robust IT infrastructures, ensuring seamless operations and high availability. Skilled in budgeting, strategic planning, and vendor management, with a proven ability to drive efficiency, optimize costs, and deliver innovative technology solutions. Adept at fostering collaborative environments, mentoring teams, and implementing best practices to enhance system performance and security. Seeking to leverage my leadership and technical skills to contribute to the success of a forward-thinking organization.
Effectively managed the design and installation of all system networks.
Tested, documented, and maintained all network components.
Performed life cycle upgrades of network infrastructure.
Researched and troubleshooted any network performance issues and worked to resolve them immediately.
Maintained an inventory of networking equipment and supplies.
Worked as a thoughtful and cooperative team member.
Take on a challenging and highly technical role.
Possess excellent problem-solving skills.
Stay up-to-date with the latest hardware and software processes.
Display strong leadership qualities.
Excel under pressure.
• Maintained computer networks and systems, including software, routers, VPNs, and physical hardware, ensuring smooth operation and high network availability.
• Installed, configured, and updated network equipment to address hardware and software issues promptly.
• Monitored network performance using tools to identify potential problems and optimize network efficiency.
• Updated and managed virus protection software to safeguard data and communications against cyber threats.
• Communicated networking issues effectively to both technical and non-technical staff, providing training and support to new users as needed.
• Performed hardware and software troubleshooting for users on-demand and during regular system inspections.
• Managed the installation and configuration of virtual machines to enhance system capabilities and resource allocation.
• Conducted physical cabling tasks, ensuring proper setup and connectivity for network operations.