خلاصہ

I am a dynamic and versatile professional with more than 10 years of experience in Administration, Customer Services/ Care Operations, Support Services, HR Assistance & Sales with emphasis on, Facilities Management, Real Estate, Bank & Education Sectors
I was associated with FAYSAL BANK LIMITED, EMAAR PAKISTAN, ABN AMRO BANK, & PRESTON UNIVERSITY for more than 08 years & groomed myself in the professional arena of administration/ sales, customer services, banking operations, office management & real estate business processes.
Possess good interpersonal skills, ready to work within teams and a strong ability to work well under pressure and managing stress.
Confident, Skilful, team player, proactive decision maker, capable of using own initiative and setting achieving goals.

تجربہ

کمپنی کا لوگو
Contracts Administrator
Imdaad L.L.C
فروری ۲۰۱۴ - موجودہ | Dubai, United Arab Emirates

• Administer day to day activities.
• Provide administrative support as necessary, including composing and editing all correspondence and Bid specific correspondence, Proposal documents & Commercial letters


• Monitor and report on overall progress of tender programmes against the plans
• Production of the periodic RFP progress reports as required by the management

• Maintain department stationary to meet all deadlines as stipulated in the RFP’s
• Maintain correspondence register relating to incoming & outgoing correspondence with regards RFP, RFQ etc.
• Maintain the document control register related to bids & contracts (Legal)
• Manage the electronic and hard copy filling of Contracts
• Maintain receipt transmittal register
• Create PR through Maximo & follow-up for PO

• Coordination with bidding team & prepare proposals/ quotations for clients


• Adherence to all current company procedures and the ISO system
• Scheduling of induction & orientation training programs for all the new joiners
• Process employee ID & medical card forms for all the new joiners
• Daily coordination with Site Supervisors to update the attendance & leave record
• Prepare staff overtime/ allowance on monthly basis
• Coordination with suppliers & vendors to get the best rates quotations
• Close coordination with HC for processing leave application, medical claim forms of the employees
• Prepare monthly revenue/ billing and invoicing report
• Update fortnightly contract’s expiry record & renewal

کمپنی کا لوگو
BRANCH SERVICES OFFICER (OPERATIONS DEPARTMENT)
Faysal Bank Limited
جون ۲۰۱۲ - مئی ۲۰۱۳ | Islamabad, Pakistan

• Establish and maintain an efficient filing system to ensure the banking compliance as well as for record keeping
• Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spread sheet, database, and/or presentation software.
• Oversee and monitor staff attendance register; ensure that it is properly used
• Understanding the customer needs, processing and approving the Term Deposit requests making sure that enough liquid cash is available to furnish customer request in case of withdrawal
• Proactively managing transfer of inter-bank and corporate customer funds on daily basis amounting up to 10m PKR
• Taking immediate action in case of any fraudulent activity in relation to monetary funds and alerting other financial institutions
• Perform any other task assigned by the supervisor
• Meeting deadlines and handling all operations in absence of branch manager
• Assessing the credibility of the customer by analysing credit rating reports and making sure that potential client is low risk
• Keeping the proper record of outgoing & incoming postal mails
• Producing MIS report on fortnightly/monthly basis of Cheque Books/ATM Cards/Lockers for banking records to make sure that system records match with the physical quantity
• Providing HR assistance to the manger for hiring new employees/ responsible for the orientation & training of the team
• Analysing for exchange rates and planning foreign remittances making sure that bank does not suffer FX loss
• Ensuring the accurate and timely processing and delivering of all certificates, account information, quarterly reports to corporate clients
• Validating purchase orders on behalf of the branch ensuring availability of stationery at all times
• Ensuring compliance with security and safety policies and procedures within the branch opening procedures, camera surveillance and maintenance, video monitoring, robbery and fire drill procedures

کمپنی کا لوگو
FLOOR SERVICES OFFICER
Faysal Bank Ltd.
مارچ ۲۰۰۹ - مئی ۲۰۱۲ | Islamabad, Pakistan

تعلیم

Preston Institute of Management Sciences and Technology
ماسٹرز, , MARKETING‎
2003

پیشہ ورانہ مہارتیں

ماہر Operations Tasks Management

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ماہر اردو

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