Printing & maintaining the records of smart cards to staff, faculty students, and external members.
Responding to alarms, contact the concerned person accordingly to check his/her access rights, decide what actions to take based on the situation, facts are known, and position limitations.
Controlling policy violations by using Access Control System, misusing smart cards, and reporting to the supervisor about suspicious/unauthorized activities and policy violations.
Investigates and reports hazards, and unusual or suspicious circumstances to authorities for correction or follow-up actions, maintains contact with campus administration.
Periodic patrols of campus parameters for checking for fires, vandalism, suspicious activity or persons, and safety/fire hazards.
Maintained 24/7 ACS & security surveillance operation.
Event management, including the preparation of security staff deployment plans and traffic route plans for national and international delegation visits, institutional visits, and large-scale events such as Graduate Night, Convocation, O-Week, LUMS Open Day, Alumni Homecoming, sports activities, and student social events.
Designing Code of Conduct & its Execution, Member of Vigilance & Disciplinary Committee.
Coordinate inter-departmental efforts to ensure effective implementation of the Code of Conduct.
Coordinate with law enforcement agencies for security and arrangements during major events at LUMS
Delivered courteous, prompt, and efficient service to customers by exemplifying best practices.
Draft letters to law enforcement agencies requesting security coverage and additional arrangements.
Oversee the Inventory Records for Accurate Tracking of Items in and out.
Oversee the Horticulture Team to Foster a Green Community Environment.
Oversee the Cleanliness Team for a Well-Maintained Campus.
Supported teams in applying basic diagnostic techniques to identify problems, investigate causes, and recommend solutions.
Ensure the Food Outlets Maintain High Standards.

 

Organized training sessions on product knowledge, company policies, and industry trends for the entire team.
Established strong relationships with key customers to maintain long-term business partnerships.
Created and maintained a database for tracking customer inquiries, orders, and complaints.
Assessed employee performance on an ongoing basis through coaching sessions or formal reviews as needed.
Maintained up-to-date knowledge of competitor products, pricing strategies, and market trends.
Analyzed sales data to identify areas for improvement and potential growth opportunities.
Assisted sales representatives in closing deals by providing necessary information and resources.
Incentivized sales team by establishing plans and quotas, as well as motivational approaches.
Managed and oversaw daily operations of a sales support team.
Resolved escalated customer issues promptly and professionally.
Produced consistent data by standardizing both tracking and reporting.
Improved usefulness of performance analyses with use of competitor and market data alongside internally sourced information.
Monitored inventory levels to avoid stock shortages or surpluses during peak seasons.
Conducted regular performance evaluations for sales support staff members.