Highly resourceful HR Expert with hands-on experience in implementing and optimizing multi-level HR practices and guiding staff and managers. Demonstrated success with specialized knowledge and experience managing challenges related to complex organizational structures. Focused on hiring, onboarding, and employee relations quantifying and implementing advanced strategies to build comprehensive human capital solutions. Instrumental in creating new systems for analyzing complex data and documentation, as well as restructuring HR and administrative systems for better efficiency.
Extensively worked with clients around the country including majorly Warid Telecom, Wateen Telecom Pearl continental Hotels Contractual Employees, etc. Ability to work with multi-cultural, multi-ethnic multi-faith environments, whilst establishing harmonious and effective working relationships with all stakeholders, both within and outside the organization. Demonstrated success in negotiating win-win compromises, developing teambuilding programs, and writing personnel manuals. An elite communicator with the ability to translate leadership vision into executable plans for teams to follow.
Supporting various HR functions, with a primary focus on creating a positive and engaging work environment.
Collaborating with different departments to implement people-centric initiatives, foster a culture of diversity and inclusion, and contributing to the overall well-being of the organization's workforce.
Lead HR functions like Recruitment, Training, Human Capital Development, Compensation, Performance Management and Organizational Development,Employee Relations.
Worked regional units’ relationship to build morale, improve workplace relationships and boost productivity and retention.
Introduce market best practices in the recruitment and placement of employees; design the selection matrix used in choosing optimum recruitment channel and source, also maintain database of potential candidates.
Strategically positioned a focal point of contact for managers to facilitate in hiring; conduct job interviews, direct the recruitment teams’ activities, and perform research to develop a potential pipeline of candidates.
Train and mentor recruiters and line managers; define social media / public engagement strategy for different job profiles and functions in an organization also control and optimize recruitment process cost.
Lead recruiting team and report its performance and advise them with emerging interviewing techniques.
Utilized “leading from the front” management style as a catalyst for restoring team morale and instituting a type of transparent communication channels to ensure effective implementation of HR process and programs.
Serve as a trusted advisor and resource to managers and associates on a variety of HR issues including performance, development, employee relations, team building, conflict resolution and staff retention.
Maintained courteous, prompt and efficient staff relations, responded to all their questions about policies, compensation, pay and benefits, also devised all action plans instructed by Unit Head Strategic HR.
Built collaborative rapport with the Specialists (Payroll, Benefits, Compensation, Organizational Effectiveness, etc.) & HR colleagues to initiate, support or resolve client requests/issues.
Kept abreast with the changes in HR policies, sustained relations with alumni and career offices of universities, participated in Job fairs and on campus interviews to source the best fresh and versatile graduates.
Steered efforts towards streamlining current recruitment processes, produced regular recruitment/hiring status reports and tracked recruitment metrics e.g., cost, source, time to fill vacancies and produce reports.
Facilitated semi-annual promotion and adjustment cycles in support of Unit Head HR; established request template, consolidated requests and accomplished initial assessment of recommendations.
Designed and implemented Job Portal and social media communication strategy for vacant positions also managed and maintained approved Head Count of all resources employed within various functions.
Analyzed compensation and benefits policies to establish competitive programs and ensure legal compliance.
Provided current & prospective employees with information about Organizational policies, job duties, working conditions, remuneration, opportunities for promotion and employee benefits.
Delegated work responsibilities to subordinates related to employment, compensation, labor and employee relations; conducted TNA and organizing training sessions and workshops for employee capacity building.
Generated statistical reports on personnel’s data such as hires, transfers, appraisals, and absenteeism rates, revamped the SOPs and processes to implement the new OD plan in partnership with all HODs nationwide.
Exploiting to fullest HR Metrics & Workforce Analytics expertise advising managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes.
Led HR functions like Recruitment, Trainings, Human Capital Development, Compensation, Performance Management and Organizational Development, also processed EOBI registration of all employees.
Ensure timely communication on employment changes i.e., resignations, terminations, leave applications, time sheets and other personal related information.
Aligned all HR Policies with the organization’s objectives; led HR functions like Recruitment, Trainings, Human Capital Development, Compensation, Performance Management and Organizational Development.
Updated and maintained personnel files and employment contracts; communicated employment changes i.e., resignations, terminations, leave applications, time sheets and other personal related information.
Conducted TNA and organized training sessions and workshops for employee capacity building.
Gained invaluable program ownership experience by managing the HR functions of Warid Telecom, Wateen Telecom & Pearl continental Hotel’s Contractual Employees.
Harnessed in-depth knowledge and technical skills complimentary for managing recruitment life cycle, candidate resume database as per hiring status, and records of 1500+ head count on routine basis.
Developed synergies between corporate clients and candidates; engaged in cross-division collaboration for solving issues, ensure confidentiality of sensitive files and decisions and processed payroll for 1500+ staff.