My core skills are in Customer Service, Quality assurance. I have worked on various positions in different industries. I can easily adapt to any work environment and I am not afraid of new challenges or new roles. Im good at learning things very quickly so that I am able to take up the job assigned with ease and do it with efficiency. With these qualities, along with my confidence, professionalism, positive attitude, strong personality, and my enthusiasm and commitment, there is no task too big or small for me.
Kept records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken on calls. Referred unresolved requests to designated departments for further investigation