Experienced and skillful Inbound Customer Service Agent providing high quality service to callers, working address and meet all needs.• Adept at following communication scripts to properly handle various needs in a poised and professional manner.• Proven track record of serving as an effective liaison between companies and their potential and current clients.• Works to keep and increase customer satisfaction with every phone call.• Understands the importance of delivering the mission of a brand with each and every action and interaction that takes place involving customers.
Working as a call center agent is an increasingly popular role in the customer service industry. The job requires excellent communication skills and the ability to multitask in order to provide customers with the best possible experience. This article will discuss the typical duties, qualifications, and salary associated with this position.