خلاصہ

Sales and Customers Supportn Worked as a CSR with Fiber Lynx from 1st June 2006 till 31st Dec 2007n The project was Canadian based. My role of job was to calling to customers and marketing for long distance services.n And also handling complaints from the customers after getting our services.nn Worked as CSR with Startech communication from 1st April2008 till 15th June2008.n The project was Canadian based and was for Duct Cleaning. n My role of job was calling to customers and convincing them for the services.nn Worked with Salaar technologies as TCSR for Inbound Project from 16th June 2008 till 2nd feb 2009.n The company was Canadian and there were different kind of services like Long distance calling, providing toll free numbers, VPBX etcn My role of job was to attend the calls of customers and handling customers chats. And also responding their emails. nn Worked with MRN Pakistan (PVT) ltd as TCSR for Inbound Project from 1st March 2009 till August 2009n The company was Canadian and there were different kind of services like Long distance calling, providing toll free numbers, VPBX etcn My role of job was to attend the calls of customers and handling customers chats. And also responding their emails. nn Worked with AMPM Groups (Pvt) Ltd as EMR Specialists/Medical Billing provider from 1st of Jan 2012 till 31st June 2012.n In this company there were US doctors and I was working for them as a biller dealing with patients insurances.n And scheduling patients and maintaining their records.

تجربہ

کمپنی کا لوگو
EMR specialist and Medical Billing Executive
APS NY
جنوری ۲۰۱۲ - موجودہ | Islamabad, Pakistan

کمپنی کا لوگو
TCSR
MRN PVT Ltd
مارچ ۲۰۰۹ - اگست ۲۰۰۹ | Islamabad, Pakistan

کمپنی کا لوگو
TCSR
Salaar technologies
جون ۲۰۰۸ - مارچ ۲۰۰۹ | Islamabad, Pakistan

I worked as TCSR for inbound project. The company was Canadian based. My job was primarily customer-focused.

Responsibilities:

• Customer service and sales
• Answering customer’s calls for VPBX, TOLL FREE services and answering them by emails on daily basis.
• Chat handling of customers from all over the world
• Project managing
• Organizing and overseeing weekly team meetings

تعلیم

University of the Punjab
بیچلرز, بیچلرز ان کامرس, Bachelors of Commerce‎
Accounting
فی صد 70%
2019

پیشہ ورانہ مہارتیں

ماہر Large volume corporate collections experience
ماہر 30 WPM
ماہر drafting
متوسط ICD-10
ماہر internet search
ماہر medical coding
ابتدائی medical transcription
متوسط Travel Management
ماہر Written Correspondence
ماہر *Credit
ماہر Accoount Management
ماہر Accounting Consultancy
ماہر Accounting+
ماہر Accounts Administration
ماہر Ambulatory Care
ماہر American Incessant
ماہر Aseptic Technique Knowledge
ماہر Building Business Relationship
ماہر Business Development Process
ماہر Business Process Management
ماہر Business Process Outsourcing
ماہر Chat Support Skills
ماہر Client Derailing
ماہر Client Relations Management
ماہر Computer Systems Analysis
ماہر Conservation Awareness
ماہر Core Operations
ماہر Customer Acquisition Skills
ماہر Customer Service Representation
ماہر Data Miniing
ماہر Dispatch Skills
ماہر Evaluating Risk
ماہر Excellence Standard
ماہر Excellent Communication
ماہر Excellent Organizational Skills
ماہر Fluent i English
ماہر Fluentent in English
ماہر Freelancer Knowledge
متوسط Front Office Support
ماہر Google Spreadsheets Knowledge
متوسط Handling Assignments
ماہر Hardware Command
ماہر HIPAA
ماہر HTML
ماہر ICD 10 Knowledge
ماہر ICD-9
ماہر Inspection Implementation
ماہر Insurance Writing
ماہر Internet Browsing
ماہر Inventory Accuracy

زبانیں

ماہر انگریزی

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