1) I have strong acedemic background that helps me to groom proffessionaly.
2) To make new customer and retain them.
3)To handle customer problems gently.
4) Passion to move forward with institutional growth.
5)To ensure sales target.
6)Have a good command over basic computer skills and internet surfing.
7)To work under pressure.
8)Able to make good relations inside and outside organization.
Territory Sales Officer-OOH Channel
• To supervise the OOH (Out Of Home) sales of the distribution on daily basis.
• To coordinate with Territory Manager –OOH regarding sales issues.
• To do market visit and generate sales order.
• To get daily sale performance from RSO and salesman regarding supply given to a retailer.
• To make new sales account (New Inductions) and develop OOH channel retailers.
• To ensure proper stock availability as per order demand by retailers.
• To ensure cabinet movement at proper retailer place.
• To coordinate with different departments i.e. Accounts, Data Processing, Cold Chain and Shipping, for smooth business work.
• To ensure achievement of daily, weekly, monthly and quarterly sales target.
• To monitor sales of “New Launches” of different SKU’s (Products).
• To assign sales target to Route Sales officer on daily basis.
• To ensure maximum productivity of retailer because our objective is to minimize “Low through put Accounts” and clear maximum “Not bought”.
Business Development Manager
• To do market visit with Route Sales Officer (RSO’s) on regular basis.
• To get daily sale performance report from RSO and salesman regarding supply given to a retailer.
• To manage the overall distribution setup of ice cream.
• To ensure proper SOP’s defined by company.
• To ensure proper workforce availability for daily sales.
• To coordinate with Territory Manager and Area Manager regarding sales issues.
• To take check and balance of proper stock availability.
• To ensure cabinet placement to proper retailer and give instruction to Asset Manager for any issue.
• To coordinate with different departments (Accounts, DPO, Marketing/Sales and Shipping) for smooth business work.
• To make every decision in best interest of Distribution.
• To ensure team work and proper coordination within departments.
• To monitor sales of “New Launches” of different SKU’s (Products).
• We are responsible to deal with “Postpaid” portfolio of Mobilink at national level.
• We deal in “Prepaid to Postpaid” as well as “Postpaid to Prepaid” conversion system.
• We deal with “Franchises” to verify and activate customer numbers after taking proper data from Business Development Officer (BDO).
• I ensure company SOP’s during my tasks.
• I am responsible to active the customer number in best possible time.
• Keeping proper record of daily sale by using MS Excel sheet.
• I am responsible to handle audit report and rectify error which will be mentioned in audit report on daily basis.
• We work as a team and coordinate with team leader and all team members in a professional manner.
• I work on “Efront, Siebel, EFICS; File Processing Unit (FPU e.g. Waiver Code Generation &CAC’s Web) software’s to complete my assigned tasks.
• We are engage with “Sales and Accounts department” regarding sales.
• Customer facilitation and customer satisfaction is our ultimate objective
• Customer Services
• To give front desk services to customers.
• To be responsible to handle queries and problems faced by the customers.
• To ensure customer satisfaction and customer retention.
• To market the company product with passion and dedication.
• To work as a team player and work under pressure.
• Operational Tasks(Accounts Management)
• Cash management.
• Clearing/Intercity/OBC lodgment.
• Issuance of Remittances Instruments (PO/DD/CDR).
• Allied Express (Local/Foreign Remittances).
• Account Opening.
• Proper maintenance of accounts.
• Knowhow of Cash Finance/ Running finance/Stock Reports etc.
• Compliance and Audit of operational tasks.
• Banking Software knowledge
• Hands on practice of using “Unibank” and “T24 (Temenos)” system.
• Attend workshops regarding the use of software on regular basis.
Beside all these activities, I have been performing the duties of Branch Services Manager and Branch Development Manager on temporary basis as per bank requirement.