Almost Fifteen (15) years of experience in Information Technology field. Supervising Capabilities Easily adapts changes challenges Works best under pressure Keen to learn and share new trends and technology in IT Field Team Member but can work alone if needed. Major fields System Administration, IT Help Desk Supervision PROFESSIONAL KNOWLEDGE Expert in installation/Troubleshooting of Windows (XP, Vista , 7, 8 ,) Server( 2003,2008) Linux(Red Hat , SUSE) Deploying , Configuring Administrating Systems , (DNS, DHCP, AD, WDS, , Print, Hyper-V,WSUS) MS office (2003 , 2007,2010,2012) Administrating Troubleshooting LAN/WAN Configuring, Administrating Troubleshooting Lotus Domino Server/Notes Configure Different types of Network Equipment /Devices Documentation/Inventory Controller Working on VM Workstation /Hyper-V System Center Configuration Manager Backup methodologies in HP Data Protector MSL 2024 library Cartridge management
Install and configure software and hardware
Manage network servers and technology tools
Set up accounts and workstations
Monitor performance and maintain systems according to requirements
Troubleshoot issues and outages
Ensure security through access controls, backups and firewalls
Upgrade systems with new releases and models
Develop expertise to train staff on new technologies
Build an internal wiki with technical documentation, manuals and IT policies
• Assisting International Students (USA) with questions/issues with lab assignments online
• Ensure thorough understanding of assigned labs a minimum of one week in advance of course beginning. This includes, but not limited to, lab assignments/tasks and effective ways to troubleshoot issues with students.
• Maintain communication with instructors to ensure success for students.
• Can teach classes in 3 to 9 months after getting good knowledge by supporting labs and shadowing instructors
• Smooth running of all IT Equipment including ( PC’s, Printers, Scanners, Mobile Devices, Projectors) in Computer LABs , Classes, Data Center & for Staff.
• To Administrate Systems & Network
• To Manage & Administrate (DNS, Active Directory, DHCP, WDS, Print) Servers.
• To make Internet Available 24/7and co-ordinate with ISP.
• To Maintain current and accurate inventory of IT assets
• To provide advisory services for purchasing IT related Equipment.
• Managing & Administrating Network Devices
• Administrating Juniper SSG-140 Firewall that it is working fine and its configuration is correct.
• Managing Email Server through Cpanel.
• Updating website of the organisation developed on wordpress www.kite.edu.pk.
• Developed a website for PROJECT KOSC, www.kosc.no,
•Correspondence with Vendors for Monthly, Quarterly invoices and to maintain all documentation regarding payments
• To Lead IT Dept
• To Administrate Systems & Network
• To Configure & Administrate (DNS, Active Directory, DHCP, ISA and FTP) Servers.
• To Maintainn PCs, Laptops, printers, mobile Devices
• To make Internet Available 24/7and co-ordinate with ISP.
• To Be Assure that CCTV Camera (s) and DVR are functional
• To Maintain current and accurate inventory of IT assets
• To provide advisory services for purchasing IT related Equipment.
• Troubleshoot hardware, software and network.
To Supervise IT Support Team
To Install &Trouble shoot PC’s /Laptops/Printers/Mobile Devices
To Give Support to a large network of more than 500 nodes on Call/onsite/Remotely
To Apply latest techniques for Support Activities
To Assist System Administrator in Installation , Configuration & Trouble Shooting (AD , DNS, DHCP)
To Deploy, Configure and Administrate WDS, WSUS, Printer Server(s)
To Assist Lotus Domino Administrator in day to day routine jobs
To Assist Lotus Domino Administrator in Administrating User accounts, Lotus Notes
To give support for all the application developed in lotus ,including Lotus notes for mailing solution, making them available 24/7 for all users
To Trouble shoot network at 1st level and 2nd level
To Manage Inventory for Hardware & Software’s
To Correspond with all vendors regarding Hardware/Software
To Take Daily backup on MSL 2024 library