Lahore, Punjab, Pakistan · On-site
- Network Infrastructure designing, deployment, configuration, administration, monitoring and troubleshooting
 - Fortigate Firewall, Cisco L3 Switches, Ubiquiti, MikroTik, TPLink, Linksys, HikVision Devices...
- Systems Infrastructure designing, deployment, configuration, administration, monitoring and troubleshooting
 - Dell Poweredge R730xd with ESXI 6.7 and 7.1 (DHCP, DNS, AD, FileServer, UniFi Controller, AccessController...
- Administration of organization\'s workspaces users at multiple platforms
 - Google, Slack, Notion, Unity, GitHub, Miro, Zoom, Digital Assets Stores....
- Developing and Implementing SOPs and IT Policies
- Implementing best practices of ITSM and Operations with HelpDesk Ticketing
- Access, analyze and resolve all the IT related matters at organization level
- Monitoring/supporting onsite Network Connectivity
- Budgeting for the IT department
- Procurement of IT equipment, tools and accessories in timely manner
- Training subordinates with all the necessary tools, service and portal to assist and support organization users
- Dealing with IT Vendors professionally taking organization ahead of market competitive best price, service and support
- Audit systems (desktops, laptops, servers) and assess their outcomes with Bi-annual Health Reports
- Ensuring security of data, network access and backup systems at All times
- Server Management including but not limited to, Hardware Management, Software Management, Security and Backups
- Internal Server vs. External Server Monitoring: reviewing automated reports and receiving preemptive alerts to stay on top of server health
- Streamline employees onboarding and offboarding by collaborating with operations divisions
- Documentation of department’s activities and processes
- Saving company\'s cost from all the digital/cloud subscriptions without compromising stakeholder’s functions/tool requirement

• Looked after the Network Infrastructure, IT software development, preparation of SRS and coordination between software vendor and non-technical departmental heads being the technical head. • Administration of Cisco Devices (Router 1900 series-DMVPN, OSPF, NAT, DHCP, QOS with China Head Office, Catalyst 3750-G-(VLANs & Trunk Uplinks), 2960-G), • Mikrotik RouterBOARD 750G R3, UBNT Nano Stations. Implementation and administration of Dell PowerEdge r710 (ESXI 6.7, DCHP, DC, File Server- complex GPOs for clients, ISA Server – Their backups as well), Company Email hosting POP3/IMAP/SMTP and Website C-Panel • Implementing and troubleshooting of windows based POS (Paratech Software) at Nation-wide showrooms; Manage Engine for IT Assets and Support Queries; Anviz Intelligence attendance machine and its Integration with online WebHR portal. • Designing and deployment of Structured Cabling at nationwide branches buildings, • Designing and deployment of Security & Surveillance at nationwide branched and showrooms in Pakistan. • Maintain and troubleshoot Panasonic PABX Telephone Exchange. • Ensure weekly backups of POS DB, CMS, PMS and File Server, Cisco Router, Switches and WiFi Access points. • Developing SOPs and Internet Usage Policy for IT Department • IT vendor dealing for Telecom (Zong) and procurement of IT equipment.

• Looked after the complete network infrastructure of Superior University, Hostels and their Hospital.
• Management and deployment of Cisco devices (4503-E, 3750G, Router 2921, Mikrotik Routerboard CRS125-24G-1S-RM, Catalyst 3750G, Catalyst 2960-X, TMG, PfSense 2.3.3, Nano Station, Ruckus Wi-Fi Controller Zone Director 1200 Series with R500 Zone Flex.)
• Deployment of Fiber Network Infrastructure and Structured cabling & tagging.
• Resource Teams management and evaluation of proposed solutions and implementation of best possible solution within limited resources.
• Deployment of Ticketing System (Manage Engine) and training of Superior Community
• Task Assignments and reporting, Procurement and maintenance of IT Assets.
• Evaluation of requirements by school's staff / faculty / directors and provide solutions and data-gram.
• Planning and deployment of Network Infrastructure, network active and passive IT work.
• IT Operations management and support (NOC operations, IT Help Desk)
• Server Installation and management (AD, DHCP, Fileserver, TMG, Manage Engine, Antivirus (Kaspersky), VoIP(asterisk), Radius, WSUS, VMware ESXI 5.0, 6.0)
• Network Management , Monitoring and Control (Cacti, PRTG, The Dude, Ruckus ZD, Mikrotik, Pfsense)
• Surveillance security planning & deployment (Hikvision NVR, IP Cameras' structured)
• Train and lead and both network and systems support teams.
• Provide support for Network infrastructure management in city campuses of Superior Colleges and multiple business units including head office.
• Develop and ensure implementation of SOP's, Internet Usage Policies, KPIs
• IT project management and reporting to the Director IT of Superior Group.
• Implement and practice all the new compatible network tools and technologies to ensure smooth and proficient network management and control.

• Assist faculty, students and staff in the operation of computers, multimedia projectors/related equipment.
• Manage DNS, Active Directory, File Server, PBX VoIP server
• Gain expertise, with equipment manuals, in operation and maintenance of all equipment under use of IT Resource Center, with a view to ensure trouble-free operation and maintenance.
• Setup computers/multimedia projectors in all required classes/meeting rooms/labs in a timely manner.
• Troubleshoot/resolve all IT related operation issues of all BNU community in a timely manner.

• Administration of MAP Lahore Office.
• Corporate Communication and Event Management (professional training seminars, workshops,Industrial Visits, Family Picnics, Elections, Annual Dinner, Musical Concerts)
• Management of Sponsorship, Memberships, Social Media Marketing, Website, Print Media and Accounts.

• Planning and execution of Alumni networking events at SDSB Luminites Association (Speaker sessions, Musical Concerts, Reunion Dinners)
• Assist President, Vice President, Secretary and Treasurer in multiple tasks.
• Corporate communication and coordination, Accounts Management, Vendor Dealing.
• Research and presentations on Alumni networking opportunities.

• Network Troubleshooting
• Hardware/Software installation
• Follow up with Purchasing of Computer Accessories