Developing and executing process and policies is not a big task, the real job is to implement them and present them in a way that people of the organization accept it and strengthen the system by themselves. Complying to any standard will become feasible in that case. This is what I am doing since I have been associated with professional organization.
Working for the betterment and continuous improvement of organization through use of standards like ISO 9K QMS, 14K EMS, 27K ISMS, OHSAS 18K.
Syed Owais Mukhtar is a Trainer / Consultant and is certified in International Diploma in Safety Engineering (Level 6) – by NCFE, UK – Accredited for GRAD IOSH , Certified IOSH Managing Safely – by IOSH, UK, HABC Fire Safety Certified – by HABC, UK, ISO 9001:2015 Lead Auditor Certified – by IRCA, UK and many more, he has done training session on topics like ISO 45001, ISO 9001, 14001, 27001, OHSAS 18001, Behavior Based Safety, Leadership, Career Counseling, Managing Emotions & Attitude at Workplace, Interview Skills & Resume Writing, HSE, Fire Safety, 5-s, Risk Assessment, Basic Warehouse Safety, he has trained staff and management of some high level organizations like Hilong (PPL Contractor), Three Gorges Wind Mill Farm, Hascol, SBEPL, NILAT, United King, Agility & Tristar, Super Tech Autoparts (Pvt) Ltd., NED University, Dawood University, SMIU, IIUI, Sybrid (Lakson Group), Bahria University, Karachi, Aga Khan Schooling System, NGOs like Youth Intelligentsia, The Citizen Foundation, Society for Education & Welfare, Society for International Educaiton, Evolution a US Consulate Project for education.
Conducting Audits for different business process like Design consultancy, Engineering activities, EPC contractors for Civil & MEP works, Manufacture & Assembly of different engineering components, Printing, Logistic activities, Health sectors, Ports, Garments, Electric Supply, Gas Supply, FMCG, Shipping, Laboratories, Pharmaceuticals and Trading organizations, etc. for ISO 9001 and ISO 45001 management system standards, plan and conduct the third-party audits for ISO 9001:2015 and ISO 45001: 2018 Standards, verify the corrective actions for the adequacy and compliance to the appropriate standard, facilitate/ support the certification approval process to meet the prescribed guidelines of ISO 17021 standard, participate in the technical review of the Audit reports for different management system standards.
• Annual planning and execution of safety trainings
• Monitor behavioral aspects of drivers and staff and initiate trainings accordingly
• Plan safety based interactive activities
• Customer complain management, recording, reporting, RCA
• Ensure compliance to standards, traffic rules and policies
• Incident investigation, root cause analysis, follow-up on actions
• Route hazard mapping, dynamic hazard mapping & corrective and preventive actions accordingly
Working on ISO 9001 (Quality), ISO 14001 (Environment), OHSAS 18001 (Health & Safety) Compliance. Moreover, looking a the compliance activities of various clients like P&G, Nestle, Abbot, and 10 others. Customer complaint handling through effective root cause analysis and looking after corrective and preventive actions to avoid recurrence.
And yes, the last but not least training, training and training!
Review of all procedures / SOPs
Lead and own SIP program for site
Ensure procedures are in place covering all major operations and tasks and everyone is appropriately trained and qualified.
Release of Finished products and raw material for customization
Design, develop and implement Quality Management System that fulfills all customer related requirements and regulatory requirements for the site.
Interprets and implements customer requirements and customer defined quality assurance standards to warehouse people.
Compiles statistical data and writes narrative reports summarizing quality assurance findings.
Report any amendment to existing guidelines and standard operating procedures.
Reviews operational procedures, systems adherence, and safety & security guidelines and recommends improvements.
Investigate customer complaints
Ensure on time training for all required staff at site for all training needs identified.
Ensure safety trainings are conducted
Ensure risk assessment are conducted for all hazards
Ensure compliance of all applicable HSSE requirements are met
Conduct accident investigation
Establish safety procedures / guidelines for site
Looking after compliance activities according to:
-ISO 9001
-ISO 14001
-OHSAS 18001
-Working at Agility logitics, looking after the implementation and maintenance of IMS (ISO 9k, 14k, OHSAS 18k) in the Fleet Management Area.
-Training and awareness session throughout the defined area, with goal to make aware every single employee regarding the certifications.
-Carrying out drills according to the emergency response and preparedness plans
-Risk assessment activities with all the stakeholders
-Annual document review according to the process
-Implementation of 5-s in the whole area, specially the vehicle maintenance.
Compliance to standards:
-ISO 9001
-ISO 27001
Responsibilities:
•Promoting the value of quality management and information security, and leading process improvement initiatives in the Company.
•Liaisons with relevant processes (such as Physical Security/Facilities, Risk Management, IT, Operations, HR and Quality) as per requirement, on ISMS and QMS matters such as routine security activities plus emerging security risks and control technologies through continuous improvement.
•Assuring linkage between projects, business and customer priorities using process improvement tools and methodologies.
•Involve in the design, implementation, operations and maintenance of ISMS based on the ISO/IEC 27000 & ISO 9001 series standards, including certification against ISO/IEC 27001 & ISO 9001.
•Serve as a facilitator for quality management and information security management, for example, offering internal management consultancy advice and practical assistance on information security risk and control matters throughout the organization, and promoting the commercial advantages of management of security risks more efficiently and effectively.
•Involves in the preparation and authorizes the implementation of necessary information security policies, quality management processes, standards, procedures and guidelines, in conjunction with QMS and ISMS Committee.
•Involves in the design and operation related compliance monitoring and improvement activities to ensure compliance, both with internal security policies etc., and applicable laws and regulations.
•Involves in suitable information security awareness, training and educational activities.
•Internal and external audit working & nonconformance reporting and follow up activities with respect to international standards (ISO 9001 & ISO 27001).
•Ad-hoc tasks with respect to compliance and audit within company.
Working in the Quality Management System (QMS) Department
Worked for the BS EN ISO 9001:2008 QMS implementation and maintenance
Development of Quality manual, Quality Systems Procedures, SOPs, WIs, PFCs
Internal QMS Auditing of QAD, HR, Sales, SCM, SAP/IT, Production, Maintenance
Evaluate the Desktop Audit
Audit planning, Organizing and Reporting
Responsible for improvement and enhancement of organization by using established auditing techniques
Nonconformity reporting, root cause analysis, corrective actions and follow up
Organizing of management review meetings according to plan
Analyzes processes performance, based on audit reports and management review meeting results, and follows up decisions.
Implementation of 5-S activities, reporting, follow-up
Carry out indoor/shop-floor training on ISO, QMS, SOPs, QSPs, Safety
Achievement of recommendation of ISO 9001:2008 for company through BVQI