I have an experience of sales, customer service & collection. I would like to work for a company that will enhance the skills I already have, as well as provide the opportunity for personal and professional growth and advancement opportunities. I am an ambitious and self-motivated person possessing a range of interpersonal and analytical skills. Interested to work for an organization that nurtures a diverse, innovative and challenging task assignment also holds growth opportunities.
I have an experience in Fx Market and deal in mainly Foreign Currency rates and trade's. i Worked With Corporate client's who is exclusively dealing in foreign Currencies. Also Involve in Spot Transactions and Forward Transactions & Market Order.
My job responsibilities includes
- Schedule adherence is meet in the team
- Insure to Motivate and guide all the Team members to achieve desire targets
- To give second voice as and when required
Educate all the Team members on their daily DRR
- Insure all the daily queries/ settlement are answered within TAT
- Insure to conduct daily/ weekly Buzz session
- Insure to set a timeline which will be use by the team to reach its end goal
- Provide up training and strategies to get the bottom 20 up
- Creat reports to update the company on the team's progress
My key job is the primary point of contact between a business and its customers.other responsibilities include
- Collect the hard debt of banks and hopeless cases.
- Collect on large portfolio accounts by contacting customers, investigating non-payments, resolving discrepancies and expediting payments.
- Handling personal loan and credit cards.
- Make tracing to reach the customers.
- Listening to the queries and problem of the customers.
- Negotiation of the amicable settlements with the customers.
- Preparing the strategy to maximize team collections.
- Handling of high value accounts, skip and also locally
- Make sure team meets collection target, monitors agents performance
- Monitors accounts to ensure the borrowers commitment to pay is kept, and document all collection actions tracing customers by telephone, written and online communications in an attempt to collect a debt
My key job is the primary point of contact between a business and its customers.other responsibilities include
1+ years of professional experience in recovery and collection debts
- Collect the hard debt of banks and hopeless cases.
- Collect on large portfolio accounts by contacting customers, investigating non-payments, resolving discrepancies and expediting payments.
- Handling personal loan and credit card write off cases.
- Make tracing to reach the customers.
- Listening to the queries and problem of the customers.
- Negotiation of the amicable settlements with the customers.
- Preparing the strategy to maximize team collections.
- Handling of high value accounts, skip and also locally
- Make sure team meets collection target, monitors agents performance
- Monitors accounts to ensure the borrowers commitment to pay is kept, and document all collection actions tracing customers by telephone, written and online communications in an attempt to collect a debt
- Handling the meetings, E-mails & all communication with customers and clients, preparing monthly reports in excel sheet
Prepare budget for next month, weekly plans.
Plan and identify a potential customers, then plan for those how to grape business from them.
Plan activities, meetings, social gathering, get together with customer to know what our customer wants from us.
Monitoring sales and sale budget and plan for that how to achieve it.
Full fill customer complaints through listening customer.
Also monitoring distribution that how timely order is delivered or not
Give a product knowledge to customer through seminars or presentations
Attend weekly, monthly or quarterly meetings in which we give suggestion to managers for
Getting good Results from my area and building plans for future targets.