•Supervising installation & media clearance from U2000 server of different links including XPIC 2+0/4+0 SD 1+SD, 2+SD, 4+SD, HSB 1+HSB, 2+HSB, 4+HSB.
•To Support SE’s for commissioning media through RTN900/600/300 ATN905/910 series.
•To clear media 2G, 3G 4G (TDD/FDD) from Optical nodes including OSN/ALU LT OMS as per plan.
•Currently working as level 2 MW/U2000 Integration support engineer.
•Have uploaded more than 1000 NEs(RTN900/600/300) on U2000 server.
•Visibility of NEs from other vendors ALU/ZTE/NSN/Ericsson/NEC.
•Have supervised successfully more than 1500 RTN’s 900/600/300 series MW links installation with media clearance.
•Have worked on MW Cut-over projects from other vendors including NSN/NEC/Ericsson/ALU/ZTE to Huawei links.
•Perform more than 1000 successful MDT’s including Media Clearance IP Migration & Traffic re-routing from difference vendors to Huawei
•Clearing XPD value issues in XPIC links.
•Making visibility of NE’s on NMS by DCN management.
•Verifying ODF (optical distribution frame) ports on Hub sites.
•To verify traffic by ping test from SDH node to terminal site by ping test.
•MR (material request) creation in CES.
•Applying RFC for activities.
•Manage and coordinate with all teams related to technical issues.
•Manage reports on daily, weekly and monthly basis.
•Follow up sites handover & PAT.
•Ensuring sites quality according to customer requirement.
•Manage four sub cons regarding materials, activities plans taking updates.
•Responsible for technical support like Alarm clearance after activity.
•Responsible for the normal day to day functioning of the Network.

•Manage Telecom Operations regarding Installation Commissioning and media backhauls configurations.
•Arrange training sessions for SE’s as a Trainer on Microwave.
•Maintain the record of sites installations on daily basis.
•Check backhaul information including configuration of NI’s with Implementation team of vendors.
•Confirm configuration status of VLAN’s to integrate sites in time.
•Conduct office management tasks.
•Documentation handling.
•Prepare, revise and submit reports, budgets and other documentation.
•Ensure safety regulations are adhered to.
•Implement measure to provide motivation for employees.
•Oversee customer service departments and assess that they are meeting customer satisfaction goals.
•Dialogue with clientele about customer service issues or queries.
•Communicate information to the departments filtered for management.
•Perform training sessions.
•Implement quality management and regulatory compliance strategies.
•Review customer reviews and customer related statistics.
•Streamlining Operations.
•Manager/Motivator.
•Business Development.
•Labor utilization analysis.

•To Manage all the Subcontractors for completion of the daily operational installations and other activities.
•To manage all the Subcontractors for performing their duties in time.
•To work as a Transmission Engineer for the complete configuration/installation of Microwave links on Huawei RTN 600.
•Operation and maintenance for Transmission media.
•Site integration for new Microwave links.
•To perform TSS/LOS surveys for new microwave links & make the TSSR.
•To work on PTCL Lease Line (OFS to Huawei DDF) to through the media regarding the network plan.
•To manage all the team members of Transmission/Subcon for the complete installation of Microwave Links.
•Installation, maintenance and configuration of RTN 600.
•To configure the entire cross connections in Huawei RTN 600 according to the network plan and design it from ADM to the site end.
•To perform the PAT activities to handover the complete site to the customer.
•To clear all the loops from BSC to the site end.
•To work on asset management tool “CES Huawei” for moving all the equipment on sites and collecting all the information related to the engineering tools movement.

•To manage the team for all the operations regarding Installations and other activities.
•Being Team Leader make all performance reports for daily activities and and send it to the Operator companies.
•To work as a team lead for complete configuration/installation of Microwave links on different equipments like NEC, Stratex, Alcatel, Huawei and DG etc.
•To work as a team lead Engineer for complete configuration/installation of WiMAX technology for the project of WATEEN TELECOM.
•To perform LOS (Normal, Balloon, Flash), CME and TSS surveys.
•To check and make all the reports for Surveys by using PATH LOSS.

•Worked in VSAT support team for UNITED NATIONS and different Organizations projects.
•VSAT installation in different locations according to the requirements of UNITED NATIONS and other Organizations.
•Provide VSAT support for more than 50 cities in all over the Pakistan according the requirements of UNITED NATIONS and other Organizations.
•To check all the network support for different locations of Client Organization.
•To perform the complete assembling with installation on KU BAND and C BAND.
•Performing LOS surveys on different locations.
•Assemble different antennas up to 5.7m according to the requirements of the organization.

•Provide helpdesk support and resolve problems to the end user’s
Satisfaction.
•Monitor and respond quickly and effectively to requests received through the IT helpdesk.
•Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority.
•Modify configurations, utilities, software default settings, etc. for the local workstation.
•Utilize and maintain the helpdesk tracking software..
•Maintain inventory of all equipment, software and software licenses.
•Report issues to the Service Desk for escalation.
•Provide IT support more than 500 employees in Contact Center Mobilink.
•Responsible for the management of Thin Clients, systems in all departments of Contact Center.
•Office automation, mailing clients and servers including Exchange server.