Responsibilities:Cooperating with the general manager, and assisting with anything from project planning to staff management.Nurturing positive working relationships with staff.Preforming daily tasks.Addressing any issues in a timely fashion.Supervising staff and controlling merchandise.Ensuring company policies and procedures are followed.Setting a good example for staff.Implement safety rules and policies and make the work environment better for employees.Resolve technical, administrative, and customer issues.

Overall Management of Metro bus Operations Wing and following outsourced Rawalpindi-Islamabad Evaluation of Operation performance, service level and travel pattern analysis for Bus Rapid Transit Automated Fare Collection Monitor establishment activities to ensure adherence to company policies and procedures Bus Scheduling System Monitoring Security Services Intelligent Transportation System O&M of Generators O&M of Passenger Screen Doors (PSD) O&M of Escalators/Elevators O&M & Configuration of IP Cameras. Monitoring the view & Operation on Delta LCD Video wall display. Spatial and Network Analysis of Mass Transit like (stations ridership in correlation with population in spatial distribution, land use and road network). Mass Transit stations service area analysis and implementation to Metro-Bus operation. To monitor the services of vehicles tracking System (VTS), Bus Scheduling System (BSS) and Automated Fare Collection (AFC) by INBOX (Vendor). To Supervise overall operation of Metro buses by using Vehicle Tracking System (VTS), Bus Scheduling System (BSS) and Automatic Fare Collection (AFC) SOFTWARE. Vehicles Tracking and Monitoring (By integration of GPS and GIS) To analyze different reports on KENTKART (online software) like Ridership Report, Speed report, trips report, mileage report, Revenue Report per hour per station, Stop in Stop out Report, passenger status etc. Planning, procurement and execution of Operations Rawalpindi-Islamabad Metro bus Service.

Records and maintains inventory of all the software and hardware available.
Maintains backup on weekly basis.
To assist the Network Administrator in order to resolve the LAN/WAN related problems.
Handling hardware, software, network applications, etc. trouble shooting
Procurement of software and accompanying hardware.
Generates and maintains monthly reports on troubleshooting and complaints.
Ensure network connections (LAN/WLAN) is up running and a thorough scanning of workstation and server.
Perform cabling, network, internet, email set-up and installation, PC’s assembling & disassembling.
Updating of systems as and when required.
Provided escalated IT support including hardware troubleshooting, backup and recovery, email communication and application support.

CPEI Installation and Troubleshooting.
Computer Hardware & Software Installation & Problems Troubleshooting
PTCL Multimedia Broadband Technology (mm-bb)Installation of routers & installation of Software troubleshooting of PC at user location and also have working Experience in PTCL complains management services. (CMS) software.
Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.