Planning and supervising indoor and outdoor research projects. Indoor research includes Focused Group discussions, one on one interview, Brainstorming sessions for service design, beta testing of different applications etc.

Supervising, Controlling and managing flow of calls and lead generation on the currently running projects Maintaining Sales trends and keeping track of lead generation, submission and status. Designing, compilation and supervision of all project campaigns Database, Network Server and floor administration

Doing preliminary two-fold research which consists of; Firstly market analysis and research about Market requirements, particular topics, trend and requirements of company executives for which they would be readily willing to pay the training cost. The other part of the research conduct a survey of latest program offerings in that particular field by other Institutes / Universities. As CRM builder the main responsibilities included to build the comprehensive database of all potential customers in all program / conference areas.

Producing reports on NTC, CMS & Telemarketing campaigns & surveys. Sales Trend Analysis & troubleshooting user end issues in CRM, e-reporting software. Provide support and technical issue resolution via E-Mail, phone and other electronic medium. Doing research on Market trends of sales and proposing ideas for up selling and cross selling.