I have more than 4 years of work experience in different companies. I've improved my skills relate to customer relations, presentation, and Computer related skills. I'm proficient in MS Excel, MS Word and MS power Point, and can design documents, spreadsheets and presentations with the help of slides. I've improved my skills other than my education, such as operations management. I have motivational, convincing and encouraging qualities. I'm a good trainer as well. I can create a friendly environment for the company so that the decided goals can be achieved with full energy.
I'm currently looking for a job such as Advertising Executive, Marketing Analyst, Operations Management or Project Management. I've good presentation skills
Specialties Friendly, Team Worker, Reasonable person, Responsible, sincere with work, Rise high Attitude, complete knowledge of my Job, Friendly trainer for new comers
• Successfully improved customer experience via route planning and fulfillment, resulting in industry leading 80% customer retention.
• Successfully implemented Peachtree Management Software, and transferred all manual records into the software effectively.
• Successfully launched the company’s operations leading to positive cash flows within the first three months.
• Performing duties regarding Analyzing Sales forecasts & trends, and audits for the monthly and quarterly cash flows and cost analysis for the company.
• Integral part of a high performance customer care team that consistently catered customer’s complaints achieving a Call Quality rate of 95%, resulting in its nomination of “Team of the month” twice in 2013.
• Completed Data updating task for Mobilink’s CRM system updates before time as a “Point of Communication” with a team of 20 people.
• Achieved the accumulated target figures in every month effectively.
• Supported the branch in the days of Eid vacations by single handedly performing all the tasks related to Foreign Remittances, Pay order generation, Account Opening, and customer dealings.
• Effectively managed events for the donors and members of the company to donate for the relief camps and education of poor children.
• Effectively performed all other administrative tasks of the office to support the team members so that they can perform well.