خلاصہ

As a seasoned professional with extensive experience in Banking Operations and Financial Institutions, I have a proven track record of achieving results through effective leadership. My diverse skill set encompasses proficiency in Customer Services, Centralized Operations, Foreign and Local Remittances, SWIFT Operations, Regulatory Compliance, and Transaction Monitoring. I excel as a collaborative team player and possess strengths in resource optimization, robust communication, initiative, team development, time management, and adept problem-solving.

تجربہ

کمپنی کا لوگو
Business Development Executive
Al-Meraaj Marketing
جون ۲۰۲۳ - موجودہ | Karachi, Pakistan

- Provide exceptional customer service and build lasting relationships with clients.
- Proactively acquire new clients through self-initiated efforts and diverse business development strategies.
- Deliver professional financial advice and actively promote a comprehensive portfolio of wealth management products.
- Participate in business development activities, including client presentations, product demonstrations, and meetings.
- Assist with marketing and promotional projects.- Negotiate and close deals.- Conduct ongoing market research.

کمپنی کا لوگو
Entrepreneur
Xpress Supplies
دسمبر ۲۰۱۸ - موجودہ | Karachi, Pakistan

- Established a company as an entrepreneur and managing a business providing office supplies.

کمپنی کا لوگو
Takaful Financial Advisor
Pak Qatar Takaful Limited
اگست ۲۰۲۰ - جولائی ۲۰۲۱ | Karachi, Pakistan

- Proactively acquired new clients through own means and dynamic range of business development.
- Analyzed clients\' financial statuses.
- Provided professional financial advice and actively promoted a comprehensive range of Wealth Management products.
- Engaged in business development activities, including client presentations, demos, proposal writing, and meetings.
- Worked closely with the Regional office by reporting to them regularly and seeking guidance from them on work-related matters.

کمپنی کا لوگو
Unit Head - Centralized Operations
BankIslami Pakistan Limited
جولائی ۲۰۱۳ - جنوری ۲۰۱۹ | Karachi, Pakistan

- Supervised both Inward and Outward Remittances, following regulatory guidelines and ensuring high-quality customer service within the prescribed (TAT) Turn-Around-Time. 
- Completed scrutiny of all Incoming MT-103 SWIFT messages and credited funds into the customer's account.
- Ensured 100% compliance with the Bank's Service Management Program.
- Adhered to all regulatory guidelines outlined in SBP's FE Manual & AML regulations.
- Reported Foreign Exchange Transactions to SBP through ITRS.
- Ensured 100% adherence to the Bank's Policies & Procedure manual on Funds Transfer and Inter-Office Memorandum on Remittances.
- Liaised with the State Bank for approvals related to Outward remittances.
- Authorized SWIFT messages for Outward Foreign Remittances.
- Handled Centralized Foreign Outward Bill for Collection (FOBC).
- Prepared Daily & Weekly SBP SCRA Reporting.
- Prepared Monthly Special Foreign Currency Accounts (SFCA) Reporting.
- Prepared Monthly Foreign Exchange Returns of the Centralized International Remittances Section.
- Prepared Quarterly SWIFT Reporting.
- Checked and controlled all Duplicate Payments.
- Timely informed/reported to concerned departments regarding non-reporting Financial MTs.

کمپنی کا لوگو
Customer Service Executive - Branch Banking
BankIslami Pakistan Limited
جولائی ۲۰۰۹ - جون ۲۰۱۳ | Karachi, Pakistan

- Involved in all Branch Operations.
- Adherence to all regulatory guidelines related to Branch Banking Operations.
- Authorized all transactions and vouchers and clearing.
- Responsible for all Cash replenishment in ATM.
- Responsible for all Cash sorting and disbursement of excess cash to Cash House.
- Daily / Weekly / Monthly Cash transaction reporting to State Bank of Pakistan.
- Checking & releasing all Financial Payments.
- Controlling all transmitted/authorized Financial Payments through exact correspondence banks.
- Checking & controlling all Duplicate Payments.
- Timely informed/reported to concerned departments regarding non-reporting Financial MTs.

کمپنی کا لوگو
Officer - International Remittances & SWIFT
BankIslami Pakistan Limited
مارچ ۲۰۰٦ - جون ۲۰۰۹ | Karachi, Pakistan

- Processed both Inward and outward Remittances as per regulatory guidelines within the prescribed Turn Around Time (TAT).
- Issued PRC against Inward Remittances.
- Prepared IRV/R Forms for SBP Reporting.
- Solved the queries against Inward Remittances.
- Worked as a SWIFT Operator on the SWIFT Alliance System.
- Handled Centralized Foreign Outward Bill for Collection (FOBC).
- Prepared IRV/R Forms for SBP Reporting.
- Distributed Incoming and Outgoing SWIFT Messages to respective departments.
- Reported Foreign Exchange Transactions to SBP through ITRS.
- Ensured that satisfaction and prompt solutions were provided to the Customers.

کمپنی کا لوگو
Officer - Central Operations Division
Union Bank Limited.
مارچ ۲۰۰۱ - مارچ ۲۰۰٦ | Karachi, Pakistan

- Processed Inward Remittances according to regulatory guidelines within the prescribed Turn-Around-Time.
- Prepared MT-103 Outward Messages.
- Prepared MT-199 & MT-999 Inquiry Messages.
- Prepared MT-110 SWIFT Messages against FDD Issuance.
- Worked as a SWIFT Operator on the SWIFT Alliance System

تعلیم

Allama Iqbal Open University (AIOU)
بیچلرز, , Bachelors of Arts‎
Arts
فی صد 54%
1999
Jinnah Polytechnic Institute, Karachi.
ڈپلوما, Associate Engineer‎
Civil Engineering
مکمل
1995
Dehli Govt. Boys Secondary School
میٹرک / او لیول, ماسٹرز ان بزنس ایڈمنسٹریشن, Secondary School Certificate‎
Chemistry, Mathematics, Physics
فی صد 57%
1990

پیشہ ورانہ مہارتیں

ماہر Sales
ماہر B2B Business Development
ماہر Business Development
ماہر Business Development Process
ماہر Business Development strategies
ماہر Cash Handling
ماہر Client Acquisition
ماہر Client Acquisition Skills
ماہر Client Dealing
ماہر Client Relationship
ماہر Communication Skills
ماہر Computer Proficiency
ماہر Consultative Selling
ماہر Coordination Skillss
متوسط Coordinaton Skills
ماہر Customer Service Orientation
ماہر Customer Services
ماہر Data Entry
ابتدائی Data Management
متوسط Digital Business Development
ماہر End to End Sales
متوسط Fluent in English
متوسط Forex Trading
متوسط Industry Research
متوسط International Trade
ماہر Lead Genaration
ماہر Leadership Collections Handling
ماہر Marketing
متوسط Microsoft Excel
متوسط Ms Excel
متوسط MS Office
ماہر Negotiation Skills
متوسط Office Management
ماہر Operational Tasks Handling
ماہر Operations Coordination
متوسط Operations Improvement
ماہر Persuasion Customer
ماہر Problem Analysis Skills
ماہر Problem Solving Skills
ماہر Project Sales
ماہر Real Estate Knowledge
متوسط Record Keeping
متوسط Relations Management Skills
متوسط Sales
ماہر Sales Skills
متوسط Scale Management
ماہر Security Principles
ماہر Social Networking
متوسط Team Building
ماہر Telemarketing

زبانیں

متوسط انگریزی
ماہر اردو