➢ Responsible for smooth IT operation of south region and sister concern companies of TAQ group as well as remote location of Sukkur and Khairpur warehouse
➢ Ensure reliable connectivity of nationwide offices, warehouses and counterparts
➢ Look after routine and planned maintenance programs of south region offices and sister concern companies of TAQ group
➢ Manage network, servers, routers and switches, access point and technology tools
➢ Monitor performance and maintain systems according to requirements of project
➢ Ensure IT services desk and help desk issues and try to make dynamic, robust and comprehensive solutions for the end user
➢ Ensure security through access controls, backups and firewalls
➢ Upgrade systems, servers and security patches with new releases and models
➢ Develop expertise to train staff on new technologies
➢ Build an internal wiki with technical documentation, manuals and IT policies
➢ Server management, log monitoring and ensure reliable network connectivity
➢ Perform system and server upgrades including service pack, patches, hot fixes hardware and software
➢ Create, modify and maintain AD group polices and security permissions
➢ Work with other functional IT areas to ensure that IT best practices, polices and procedures
➢ In depth knowledge of LAN/WAN, network infrastructure, TCP/IP, DNS, DHCP, Active Directory
➢ Familiar with Linux and Ubuntu environment
➢ Administration of file server, wireless network, data backup
➢ Responsible for monitoring all these system and hardware resources of nationwide offices of TAQ group
➢ Administration of Active directory and skype for business and video con solutions
➢ Provide remote support to different clients and companies using TeamViewer
➢ Configure and maintain in house servers and network infrastructure
➢ Determine the best solution based on the issue and details provided by end user
➢ Perform servers monitoring, verifying the integrity and availability of all hardware, server resources, systems an

Provide System and Desktop support for all desktop in head office.

Help desk support, user level desktop support, problem resolving through Tight VNC and Symantec PC Anywhere.

Maintains and manage desktops and laptops Inventory.

Participate in AD (Active Directory) migration from Windows Server 2000 to 2003 and DCR (Desktop Computer Renewal) projects.

Branch server maintenance and looked after the Network Printer and Photocopier.

Perform Image Deployment of Windows XP and configuration.

Backup & Restoration of several servers on daily bases.

To insure the timely update of Symantec Antivirus client of end user. Certifications & Training MCSE 2003 CCNA 3.0

Linux SA II MCITP 2008 Track Video Conferencing & CCTV CCTV security Video conferencing support Polycom, Tendburg DVR configuration

Support Karachi region branches of standard chartered bank as well as other outstations.

Online Backup support for several resident engineers at branch.

Worked on IBM E series slim serves and netfintiy.

Coordination with Malaysian system support team at Kuala Lumpur ITSC.

Provide Application Support installation and configuration of Cashier system, client access and other that running at

SCB environment like EBBS, Mocha, Misys, Pipeline, Kapiti, Branch Automation, SigCap, ECSVS and web based applications.

Coordination with other third party vendors.

Network administration (including backup, security management, user account management, e-mail systems including e-mail web server, internet access, office systems and applications support).

Supports servers, network, software and applications.

Performs technology needs analysis.

Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational difficulties.

Establish and perform maintenance programs following company and vendor standards.

Investigate, recommend and install enhancements and operating procedures that optimize network availability.

Document network problems and resolutions for future reference.

Plan and implement network security, including building firewalls, managing host security, file permissions, backup and disaster recovery plans, file system integrity, and adding and deleting users in AD.

Evaluate and recommend purchases of computers, network hardware, peripheral equipment, and software.

Investigate user problems, identify their source, determine possible solutions, test and implement solutions.

Installation and configuration of different versions of Microsoft based Client/Server Operating system like MS Windows

XP Professional/Home, Windows 2003 Server and MS ISA 2004.

Co-ordinate with end users at Branch Offices and guide them to solve the networking problems.

Entertaining Clients queries about networks and system and suggest the most appropriate solutions.

Define, deploy and implement network security, system administration policies and network management policies under the guidance of D.B.A.

Responsible for management and troubleshooting of the network applications installed at users computers.

Assists with technology planning through ongoing research.

Ensure optimal and maximum availability of resource for end users.