خلاصہ

I am a seasoned epidemiologist with a wealth of experience in various roles within the field. As a Case Management Officer, I have successfully conducted Protection Need Assessment (PNA) interviews for Afghan refugees and non-Afghan asylum seekers, ensuring adherence to UNHCR's mandate. I excel in providing translation services, reviewing interview data, and identifying vulnerable cases for referral to UNHCR. My counseling skills help applicants fully understand the interview process and requirements, ensuring their needs are met with sensitivity and professionalism.


In my role as an Enterprise Development Officer, I have contributed to the design and implementation of strategies aimed at achieving program objectives. I have effectively coordinated with resource persons and provided logistical support for training sessions, resulting in the successful implementation of enterprise development programs. As a Team Leader Express Operations, I have implemented management strategies that have maximized team performance and consistently achieved Key Performance Indicator (KPI) targets.


Throughout my career, I have demonstrated my ability to coordinate and support departments, implement monitoring systems, and effectively manage loads and route management. I have a keen eye for detail, ensuring accurate data gathering and reporting. Additionally, I have excelled in conducting training sessions, preparing trainee lists, and procuring teaching materials. Proficient in MS Office, I possess the technical skills necessary to support my work in various capacities.


If you are seeking a dedicated and skilled epidemiologist with expertise in case management, enterprise development, team leadership, training coordination, and outbreak investigations, I am confident that my experience and qualifications make me an ideal candidate. I am passionate about making a difference in public health and contributing to the well-being of communities.

تجربہ

کمپنی کا لوگو
Training Course Coordinator
JICA
جولائی ۲۰۱۹ - مارچ ۲۰۲۳ | Quetta, Pakistan


Prepared a trainee list for the 11th Cohort FELTP program, ensuring that all relevant trainee information was accurate, complete, and up-to-date. Maintained the list throughout the program, updated as necessary.
Confirmed suitable accommodations for trainees in advance of the program start date, and ensured that trainee attendance was accurately recorded on a daily basis throughout the program. Regularly communicated with trainees to address any issues or concerns.
Coordinated with resource persons to ensure that all lectures and practical activities performed at the required time and place. Ensured that all resource persons were appropriately qualified and equipped to deliver effective training.
Provided trainees with detailed information related to the training schedule, including dates, times, locations, and course materials. Addressed any trainee questions or concerns related to the schedule.
Arranged lecture rooms for all training sessions, ensuring that all necessary equipment was present and functional. Oversaw room setup and ensured that all equipment was maintained and serviced as necessary.
Procured all required teaching materials to trainees in a timely manner, including books, manuals, and other course materials. Ensured that all trainees had access to the necessary resources for successful completion of the program.
Arranged field facilities for practical training, including transportation, lodging, and equipment. Coordinated with relevant authorities to ensure that all necessary permits and approvals were obtained.
Managed the ordering and purchasing of necessary materials for field experiments, including laboratory equipment, chemicals, and other supplies. Oversaw procurement processes to ensure timely delivery and quality control.
Reported all expenditures related to FA-S1 training to Japanese experts, including detailed breakdowns of all costs incurred. Provided regular updates on budgetary performance and addressed any issues related to cost control.
Submitted detailed accomplishment reports to Japanese experts upon completion of each batch of training, including assessments of program outcomes, participant feedback, and any areas for improvement. Supervised the project team throughout the process to ensure successful program delivery.

کمپنی کا لوگو
Observation and Evaluation Officer
JICA
جولائی ۲۰۱۹ - مارچ ۲۰۲۳ | Quetta, Pakistan


Conducted thorough information gathering on the implementation of FAs extension activities, with a specific focus on identifying any obstacles or challenges encountered during the field work.
Gathered information on the innovative technologies that were developed or elaborated by farmers locally, which may be useful in the future implementation of the project.
Directed detailed information gathering on the monitoring activities carried out by AOs, which involved assessing the effectiveness of the current monitoring methodology.
Identified any challenges or obstacles that may have hindered the monitoring process and suggested possible improvements to enhance the accuracy and effectiveness of the monitoring system.
Provided weekly updates to the Project office in Islamabad in a timely manner as instructed to keep the project on track.
Prepared and submitted weekly activity reports to the Japanese experts, outlining the progress of the project and highlighting any significant developments or issues that arose during the week.
Prepared and submitted quarterly accomplishment reports to the Japanese experts, which detailed the achievements of the project during the quarter and provided an overview of the progress towards the overall goals.
Prepared and submitted monitoring/survey reports using the specified format provided by Japanese experts. These reports provided an in-depth analysis of the project\'s monitoring activities, including the outcomes, challenges, and recommendations for improvement.
Provided valuable assistance in the implementation of Project activities as required, including collaborating with FAs and AOs to ensure the smooth implementation of the project.
Identified areas for improvement in the implementation of Project activities, providing recommendations to enhance the project\'s effectiveness and ensure the achievement of the goals.
Collaborated with FAs and AOs to ensure successful implementation of Project activities, providing guidance and support where necessary to ensure that the project was executed as planned.
Maintained accurate and detailed records of all activities and findings, ensuring that all relevant information was recorded and could be used for future reference or analysis.

کمپنی کا لوگو
Team Leader Operation Express
TCS
نومبر ۲۰۱۷ - جون ۲۰۱۹ | Quetta, Pakistan


Led the operations team to success by implementing effective management strategies that ensured the smooth running of activities.
Implemented a robust monitoring system that effectively tracked expenses and ensured cost efficiency against budget, resulting in significant savings for the company.
Achieved all Key Performance Indicator (KPI) targets through the implementation of effective management strategies that maximized team performance.
Coordinated and supported all departments within Area Stations Branches, fostering a culture of collaboration and teamwork that resulted in seamless inter and cross-departmental collaboration.
Managed courier outlook and HR administration for courier staff, resulting in increased staff satisfaction and reduced turnover rates.
Improved the appearance of field force, bikes, and vehicles through the implementation of effective maintenance and cleaning schedules.
Implemented route management strategies that optimized the delivery process, resulting in timely deliveries and pickups.
Effectively monitored operational reports and assessed data gathering to ensure that performance metrics were met and exceeded.
Managed loads and route management effectively, resulting in a more streamlined and optimized delivery process.
Conducted successful training sessions for field staff, branch managers, and newly hired staff for ongoing express operations activities, resulting in a highly skilled and motivated workforce,

کمپنی کا لوگو
Enterprise Development Officer
SEHER
مئی ۲۰۱٦ - اکتوبر ۲۰۱۷ | Quetta, Pakistan


Assisted in planning and preparing work plans for the enterprise development program by contributing to the design and implementation of strategies for achieving program objectives.
Identified and developed Enterprise Groups/Common Interest Groups to promote collaboration and networking among local entrepreneurs.
Facilitated business-related training for provincial enterprise facilitators, village facilitators, enterprise groups, and entrepreneurs to improve their skills and knowledge.
Supported program implementation teams and served as a liaison between Provincial offices and the PMO to ensure effective communication and coordination of activities.
Conducted regular reviews of program implementation progress to assess program impact and identify areas for improvement, providing technical assistance to field staff and clients as needed.
Provided marketing support to Enterprise Groups and helped develop sound business plans to enhance their competitiveness in the market.
Facilitated exhibitions for Enterprise Group products in the provinces to showcase their products and services to potential buyers.
Coordinated with resource persons and provided logistical support for training, ensuring that training sessions were organized smoothly and effectively.
Allocated budget for training expenses to ensure that resources were used efficiently and effectively; provided daily updates and reports to the donor agency to keep them informed of program progress and achievements.

کمپنی کا لوگو
Case Management officer
SEHER
مارچ ۲۰۱۳ - اپریل ۲۰۱٦ | Quetta, Pakistan


Conducted PNA interviews of Afghan refugees and non-Afghan asylum seekers, adhering to the UNHCR mandate.
Provided translation services for important documents in Pasto and Persian language presented by applicants during interviews. Reviewed data obtained from interviews for completeness and accuracy.
Counseled applicants before proceeding to the interview, ensuring they were fully informed of the process.
Explained the interview content and requirements to all respondents to ensure they understood what was expected of them. Maintained accurate records of work completed, including simple clerical tasks such as copying and collating.
Asked questions during the interview in accordance with strict guidelines and procedures to obtain specified information and collect comprehensive data.
Maintained confidentiality of all claims and information provided by Afghan refugees and non-Afghan asylum seekers.
Recorded interview responses by entering answers into a computer-assisted system, using paper and pencil, or other appropriate means. Upheld and ensured confidentiality related to clients, program, and organization.
Identified and resolved inconsistencies in interviewees\\\\\\\\\\\\\\\' responses through appropriate questioning and explanation.
Prepared a separate file for each adult family member accompanying the principal applicant, collecting and attaching documents presented during interviews.
Identified vulnerable cases during interviews and referred them to UNHCR for further processing.
Steered outreach visits to refugee settlements to identify families and individuals in need of protection and referred them to UNHCR.
Provided advice and counselling to applicants during interviews regarding their rights as refugees.
Ensured non-discriminatory and non-judgmental conduct in accordance with organization policies.
Consduction of awareness raising sessions in regfugee villages.
Conduct meetings with community organizations for raising awareness about refugee protection issues.
Identification of most vulnerable refugee through awareness raising sessions in regfugee vilages.

تعلیم

University of Balochistan
ماسٹرز, , MA.IR‎
فی صد 65%
2014
University of Balochistan
بیچلرز, , B.Com‎
فی صد 60%
2010

پیشہ ورانہ مہارتیں

ماہر Accoount Management
ماہر Activity Coordination
ماہر Administration Skills
ماہر Assessment Skills
ماہر Cash Collection
متوسط Client Relationship Management
ماہر Community Facilitation
ماہر Community Mobilization
متوسط Computer Assisted Person Interviews
متوسط Computer Assisted Telephone Interviews
متوسط Computer Proficient
متوسط Cooordination Skills
ماہر Coordination and Reporting
متوسط Customer Service Skills
متوسط Data Analytics
ماہر Data Entry
متوسط Data Management
متوسط Evaluation Skills
متوسط Field Coordination
ماہر Field Management
متوسط Field Surveying
ماہر Field Work
متوسط Finance
متوسط Finance Reporting
ماہر Fleet Management
ماہر Fluency in Pashtoo and Darri
ماہر Fluent in English
ماہر Fluent In Local Languages
ماہر Funds Management
ماہر Good Coordination And Communications Skills
ماہر Government Liaising
ماہر Korean Teaching
متوسط Lead Generation
ماہر Local Languages Knowledge
ماہر Microsoft Office
متوسط Microsoft Office 1
ماہر Mobilization
ماہر Mobilization Skills
متوسط Monitor Surveillance
متوسط Monitoring
ماہر Monitoring Skills
ماہر MS Office
ماہر Official Tasks Handling
ماہر Operations Management
ماہر Operations Tasks Management
متوسط Pen and Paper Personal Interviews
متوسط Planning and Budgeting
ماہر Planning Skills
متوسط Presentation Skills
ماہر Procurement Procedure

زبانیں

ماہر پشتو
ماہر اردو
ماہر انگریزی