خلاصہ

Motivated and detail-oriented professional with experience in customer service and education. Seeking a challenging position as a Customer Services Officer where I can utilize my diverse skill set and provide exceptional service to clients while contributing to the success of the organization

پراجیکٹس

n/a

تجربہ

کمپنی کا لوگو
customer service OFFICER
Khushhalibank limited
مارچ ۲۰۲۲ - جولائی ۲۰۲۳ | Bhakkar, Pakistan

Facilitated efficient inward and outward clearing deposits, ensuring adherence to banking procedures.
Demonstrated expertise in booking term deposit certificates, enhancing customer satisfaction.
Executed loan settlements with meticulous attention to detail, ensuring accuracy and compliance.
Proficiently handled account opening and closing processes, maintaining high standards of service.
Processed CDRs and banker\'s cheques accurately, contributing to smooth banking operations.
Assisted in loan documentation procedures, ensuring completeness and compliance.
Provided exceptional customer service, addressing inquiries and resolving issues effectively.
Acted as a reliable backup for cash officer duties, ensuring operational continuity.
Maintained meticulous filing of all relevant documents, ensuring easy retrieval and compliance with regulations.

کمپنی کا لوگو
customer service officer
khushalibank limited
مارچ ۲۰۲۲ - جولائی ۲۰۲۳ | Bhakkar, Pakistan

Facilitated efficient inward and outward clearing deposits.
Demonstrated expertise in booking term deposit certificates.
Executed loan settlements with attention to detail.
Proficiently handled account opening and closing processes.
Processed CDR (Cash Deposit Receipt) and banker\'s cheques accurately.
Assisted in loan documentation procedures.
Ensured timely and accurate loan disbursements.
Provided exceptional customer service, addressing inquiries and resolving issues effectively.
Acted as a reliable backup for cash officer duties.
Maintained meticulous filing of all relevant documents.
 

تعلیم

University of the Punjab
بیچلرز, بیچلرز ان بزنس ایڈمنسٹریشن, Bba (hons)‎
Business Finance
فی صد 67%
2019

پیشہ ورانہ مہارتیں

ماہر Ability to Maintain Professionalism
متوسط Accounting
متوسط Accounts Management
متوسط B2B Business Development
ماہر Banking Knowledge
متوسط Business Development Strategies
متوسط Client Acquisition
متوسط Client Contact Skills
متوسط Client Correspondence
متوسط Client Follow Up
متوسط Communication and Interpersonal Skills
متوسط Communication Skills
متوسط Cooordination Skills
متوسط Corporate Tax Filings
ماہر Customer Communication Skills
متوسط Customer Relations Management
ماہر Customer Relationship Management
ماہر Customer Service
ماہر Customer Service Skills
متوسط Customer Services
متوسط Dispatch Skills
متوسط Financial Statement Analysis
متوسط Fluent in English
متوسط Funds Management
ماہر Handle Stressful Situations
متوسط Interviews
ماہر IT Support Responsibilities
متوسط Lead Generation
متوسط Microsoft Excel
ماہر Microsoft Office 1
ماہر Microsoft Office Suite or Similar
متوسط MS Excel
ماہر MS Office
ماہر MS Office Suite (MS Word, MS Excel, Powe
ماہر Multitasking Skills
ماہر Official Tasks Handling
متوسط Peachtree Command
متوسط Phone Banking Skills
متوسط Planning meetings
ماہر Promote a Positive Image of the Bank
ماہر Quality Control Cutting
متوسط Quickbooks
متوسط Record Keeping
متوسط Relations Management
متوسط Report Writing Skills
ماہر Researching Skills
متوسط Sales Closing
متوسط Sound Regulatory Knowledge
ماہر Special Effects
ابتدائی Tax Accounting

زبانیں

متوسط انگریزی

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