Ø Hardware: Analysis, Testing, Drivers Installation & Maintenance, Printers Installation & Maintenance
Ø Software: MS Office, Photoshop, In Page, Data Recovery, iVMS, PRTG, SolarWinds, Outlook & all other general Applications
Ø Operating Systems: Windows & Linux
Ø Virtualization: VMware, Hyper-V, VirtualBox
Ø Networking: Plan and Deploy Network, Configure Servers, Routers, Switches APs, Extenders, IP-Phones & CCTV. Monitor, Maintain, Upgrade, Diagnose and Troubleshoot Network infrastructure. Ports Management.
Ø VoIP: Installation, Configuration, Maintenance of IP PBX/SIP platforms., Installation & Configurations of IP-Phones and Soft Phones
Ø Security: Internal and External Network Security, Intrusion Detection, Intrusion Prevention, Firewall, Backup & Recovery
Ø Programing: HTML, CSS, Visual Basic
Ø Typing
> Configure all types software’s, & other network devices.
> Support & Troubleshoot IT / Network related issues remotely or physically.
> Monitor team members on technical issues & communicate with users when needed.
> CCTV and NVR/DVR configurations, maintenance, troubleshooting and online access management
> System Support.
> Monitor networks to ensure security & availability to specific users.
> Maintain integrity of network, server deployment, & security.
> Design & deploy LAN, WLAN & WAN Networks.
> Administer servers, Desktop Computers, Printers, Routers, Switches, Access Points, smartphone, software deployment, security updates.
> Remote Network and System Support.
➢ Provide IT Support & Solutions
➢ Installation, Monitoring, Maintenance, diagnosis and troubleshooting of network infrastructure and IP Phones)
➢ Configure Outlook and Email
➢ VPN Configuration
➢ Configuration of Switches, Routers and network devices
➢ Wi-Fi Access Points (APs) Configuration and Management
➢ General Hardware problem
➢ Installation of OS
➢ Sharing Printer & Other Resources on Network
➢ NVR & CCTV Installation, configuration, maintenance, troubleshooting & online access management
➢ iVMS Installation and Configuration (Windows / iOS / Android)
➢ Installing, Managing and troubleshooting Bio-Metric Attendance Devices
➢ Work with Auto Cab Ghost, Phantom & iCabbi
➢ System Administration
➢ Installation & Maintenance of Server
➢ Installation, Configuration of Roles & Features on Server
➢ Installation and work with Active Directory Domain Services (AD DS)
➢ Managing Company Database
➢ Backup & Recovery
➢ Password Recovery
➢ Scanning & Printing
➢ Work Remotely (if required)
➢ Network hardware maintenance.
➢ Configure network devices (routers, switches, Wi-Fi APs, Bio Attendance, IP Phones & firewall.
➢ Windows active directory administration.
➢ Office 365 Installation & Configurations.
➢ Outlook email configurations.
➢ IT Assets Inventory Management.
➢ IT Hardware Issuance/Receiving.
➢ Procurement of IT Hardware.
• Also Provide IT/Technical Support to:
➢ VFS Global VAC's (Visa Application Centers)
➢ DVU (Data Verification Unit)
➢ GCC (Gerry’s Contact Center)
➢ Gerry’s (Executives)