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خلاصہ
Highly motivated and results-driven Call Center Agent with a proven track record of assisting
sellers in opening their e-shops on Daraz.pk, Pakistan's leading online marketplace.
Dedicated to achieving customer satisfaction through exceptional service and effective
communication. Seeking to leverage expertise in customer support to contribute to the
success and growth of a dynamic organization
تجربہ
Customer service
Customer Service Representative
-Assisted sellers in navigating and completing the process of opening their seller accounts
and e-shops on the Daraz.pk platform.
-Provided comprehensive guidance on platform features, policies, and procedures to ensure
sellers\' effective success in managing their online businesses.
- Resolved seller inquiries, concerns, and issues promptly and effectively to ensure a
positive seller experience and foster long-term relationships.
- Collaborated with cross-functional teams including sales, marketing, and technical support
to address seller needs and optimize platform performance.
- Utilized strong communication and interpersonal skills to establish rapport with sellers and
effectively address their concerns, increasing seller satisfaction and retention.
