An everlearning person having experience of working in multidimensional environment like Customer Care and now Banking like general banking activities which includes but not limited to cash, remittances, inward/outward clearing etc along with administration.
Working in Branch wide operations
Worked as CSO in Range Level 2
Elevated from GBO to RTO
Worked as a GBO having expertise in cash, RTO, Accounts opening and inward/outward clearing cum remittances etc
Handling customer accounts and provide guidance on enhancing customer relationships. Focus on quality, pricing and product differentiation based on their understanding of the customer environment, including customer influences, decision-makers and business challenges.
Creating and retain customer loyalty and preference by establishing rapport with the customer, planning and developing customer-focused programs, overseeing the resolution of customer concerns and facilitating the delivery of goods or services to the customer.
Handling customer accounts and provide guidance on enhancing customer relationships. Focus on quality, pricing and product differentiation based on their understanding of the customer environment, including customer influences, decision-makers and business challenges.
Creating and retain customer loyalty and preference by establishing rapport with the customer, planning and developing customer-focused programs, overseeing the resolution of customer concerns and facilitating the delivery of goods or services to the customer.