I worked in administrative support for the past12 years, specifically performing timely deliverables and accurate documentation. I also assisted different company personnel such as executives, managers and sales personnel. I am exceptional in keeping constant communication with different counterparts through phone and emails.
· Answered phones and transfers calls to company personnel concerned.
· Greeted customers and clients and directs them to appropriate company personnel.
· Coordinated courier services.
· Sorted out and organizes incoming mail.
· Reviewed incoming e-mails and prepares correct response.
· Handled fax and copier machines.
· Maintained office filing and documentation system.
· Updated and managed data bases including mailing and client lists.
· Coordinated with various departments.
· Set up arrangements for seminars, presentations and company meetings.
· Simplified the processes of retrieving data from the computer system, maintaining department records, typing and compile reports daily.
· Supervise and train a staff of 2x clerks and 1x store keeper
· Received special award for outstanding work.
· Handled all payroll activities for 4000+ employees and ensured posting of checks before end of month.