خلاصہ

-  10 Years of successful professional experience in Banking Sector


- Working as Floor-In-Charge ( Floor Manager) 


- Working on different ongoing Projects ojects


- Managing  (Social Media, Video Calling, Outbound, Inbound) 


- Worked on different Projects as conducted complete UAT of multiple Systems/Applications (CRM, IRIS, T24, Sybase, Genensys with Coordination if IT and Vendors till it's implementation 


- Conducting Training of Systems/Applications to new and existing staff on Products, Systems, Applications and Processes


- Have depth knowledge of Capacity Planning to Schedule Phone Banking staff 


- Multi lingual Command 


تجربہ

کمپنی کا لوگو
Floor Manager
Allied Bank Limited
اکتوبر ۲۰۱۴ - موجودہ | Lahore, Pakistan


تعلیم

University of Karachi
بیچلرز, بیچلرز ان آرٹس, ‎
Economics
2007
University of Karachi
بیچلرز, , B.A‎
Economics
درجہ C
2007

پیشہ ورانہ مہارتیں

متوسط data analysis
متوسط finance
ماہر Ability To Crunch Numbers For KPIs
ماہر Accounting+
متوسط Analysis of Alternatives
ماہر Analysis Services
متوسط Auditing
متوسط Awareness On Regulatory Environment
ماہر Awareness Raising
ماہر Bookkeeping Skills.
ماہر Budget Estimating
ماہر Building Professional Relationships
ماہر Business Problems Analysis
ماہر Call Center Development
ماہر Capacity Planning
ماہر Cargo Logistics
ماہر Client Expectations
ماہر Coaching
ماہر Communication Skills.
ماہر Compensation Administration
ماہر Cooordination Skills
متوسط CPTC
متوسط Credit Analysis
متوسط Credit Risk
ماہر Custom CRM
ماہر Customer Satisfaction Management
ماہر eCcommerce Knowledge
ماہر Employee Relations Management
ماہر End To End Recruitment Skills
ماہر Establish and maintain customer Relationship
ماہر Field Management
متوسط Financial Risk Management
ماہر Fluent In English and
ماہر Grievance Handling
متوسط Internal Audit Command
متوسط Internal Controls
ماہر Legal Documents Management
متوسط Majoon Making
ماہر Negotiations Skills.
متوسط of Financial Management
ماہر Operation Monitoring
متوسط Power Point Presentations
ماہر Record Maintenance
متوسط Reporting Abilities
ماہر RESTful APIs
متوسط Risk Management
ماہر Schedule and Supervise all subordinates
متوسط SHRM
ماہر Sound Communication Skills
ماہر Strategic Human Resources Leadership

زبانیں

ماہر اردو
ابتدائی پنجابی
متوسط پشتو
ماہر انگریزی