خلاصہ

Highly accomplished Retail Store Manager with over 10 years of experience in the Clothing and Accessories industry. Successfully led a team of 25 sales associates, consistently driving sales and strengthening brand loyalty. Demonstrated expertise in achieving exceptional results, with an average annual sales of 5 million. Recognized for exceptional performance by being named the #2 store in the Country for producing yearly sales growth. Proven ability to effectively manage operations, optimize profitability, and deliver unparalleled customer experiences. Seeking new opportunities to leverage my skills in driving business growth and empowering teams.

تجربہ

کمپنی کا لوگو
Retail Store Manager
Miniso Lifestyle Pakistan (SMC-Private) Limited
نومبر ۲۰۱۹ - موجودہ | Islamabad, Pakistan


- Successfully managed the flagship store of 3100 square feet with 15 sales staff and consistently exceeded monthly sales targets by an average of 20.
- Implemented an inventory management system that resulted in a 15 reduction in dead stock and a 10 increase in stock turn rate.
- Developed and executed a visual merchandising plan that improved store aesthetics and increased foot traffic, resulting in a 25 increase in sales revenue.
- Maintained positive customer relationships by leading a customer service training program, resulting in a 30 increase in customer satisfaction ratings.
- Successfully downsized the sales staff to 6 during the Covid-19 pandemic while ensuring optimal store performance and revenue generation.
- Conducted regular performance reviews and provided professional development opportunities to sales staff, resulting in a 20 increase in employee satisfaction ratings and a 15 reduction in employee turnover rate.
- Developed and executed an innovative marketing campaign that increased brand awareness by 15 and led to a 10 increase in sales revenue.

کمپنی کا لوگو
Retail Store Manager
Aldo
فروری ۲۰۱۸ - اکتوبر ۲۰۱۹ | Islamabad, Pakistan


- Successfully led a team of 10 sales associates to consistently exceed monthly sales goals by an average of 15.
- Developed and executed a visual merchandising plan that resulted in a 20 increase in store traffic and 10 increase in average transaction value.
- Implemented a customer service training program, resulting in a 30 increase in customer satisfaction ratings and a 20 reduction in customer complaints or returns.
- Increased employee retention rate by 25 through the implementation of an employee recognition and incentive program that led to a more motivated and engaged team.
- Managed inventory levels to optimize sales and minimize stock levels, resulting in a 15 reduction in inventory holding costs and a 5 increase in stock turns.
- Developed and maintained key relationships with local community partners and event organizers, resulting in a 10 increase in brand awareness and sales.
- Led the successful launch of a new store location and exceeded target performance goals within the first three months of operation.
- Analyzed sales data and market trends to make informed decisions about marketing campaigns and product launches, resulting in a 10 increase in sales revenue in Q2.

کمپنی کا لوگو
Retail Store Manager
Ranga Rang
ستمبر ۲۰۱۴ - اکتوبر ۲۰۱۷ | Peshawar, Pakistan


Consistently exceeded monthly sales targets by an average of 30 throughout my tenure as store manager at Ranga Rang.
- Successfully developed and executed a sales strategy that aligned with the stores new product line, resulting in a 35 increase in sales revenue within the first quarter.
- Developed an inventory monitoring system that improved stock management efficiency, leading to a 20 increase in stock turns and a 15 reduction in strike-outs.
- Initiated an effective digital marketing campaign that led to a 40 increase in online sales revenue.
Utilized flexible scheduling and time-off policies to boost employee satisfaction, leading to a 25 increase in employee morale scores.
- Fostered a collaborative work environment, bringing in a 20 increase in cross-selling and teams average basket size by sharing sales tips and product knowledge.
- Created and implemented a comprehensive customer service training program, resulting in a 30 improvement in customer satisfaction ratings.

تعلیم

Abdul Wali Khan University Mardan
ماسٹرز, ماسٹرز ان آرٹس, Masters in Political Science‎
Political Science
درجہ B
2022
Abdul Wali Khan University Mardan
بیچلرز, بیچلرز ان آرٹس, BA‎
English, urdu, pakistan studies
فی صد 59%
2019
Business and Computing College West London
ڈپلوما, Advance Diploma in Business Management‎
Leadership And Management, Research Project, Strategic Management
مکمل
2014

پیشہ ورانہ مہارتیں

ماہر =Sales
ماہر Accounts Administration
ماہر Administration Knowledge
ماہر App Store Management
ماہر Apparel Sourcing
ماہر Aptitude For Selling and Networking
متوسط Business Development
ماہر C Problem Solving
ابتدائی Commercial Real Estate Knowledge
ماہر Company Stores Management
ماہر Conservation Awareness
ماہر Cooordination Skills
ماہر Coordination and Networking
ماہر CRM Analysis
ماہر Delegation
ماہر Donor Engagement
ماہر Event Marketing Strategies
ماہر Export Development
ماہر Finance Administration
ماہر Inventory Control
ماہر Inventory Management
ماہر Inventory Optimization
ماہر Inventory Planning Skills
ماہر Investment Advisory
ماہر IT Support Responsibilities
ماہر Keyword Analysis
ماہر Leadership Skills
ماہر LTV Driving Licens
ماہر Management Skills 
ماہر Managing Complex Sales
ماہر Mentoring Skills
ماہر Ms Excel
ماہر MS Powerpoint
ابتدائی Office Administration
ماہر Oral Communication Skills
ماہر Outdoor Sales
ماہر Outstanding interpersonal communication skills
ماہر Photography
ابتدائی Project Administration
ماہر Quality Control Printing
ماہر Quality Proposal Writing
ابتدائی Real Estate Advisory Services
ابتدائی Real Estate Analysis
ابتدائی Real Estate Content Development
ماہر Relationship Management
ماہر Retail
ماہر Retail Knowledge
ماہر Retail Product Management
ماہر Retail Sales
ماہر Sales

زبانیں

ماہر انگریزی
ماہر پشتو
ماہر اردو