خلاصہ

Name Faiza Hafeez
Email faiza786@live.com
Cell   +923341251714
DOB  10 November
Address Nazimabad 2.no near zamzana hospital


Career Objective
To pursue career in a reputable, dynamic and growth-oriented organization that provides opportunities for personal growth and development.

Experience
Ali Builders Business and Development                     
Calling Department as a project agent            2020-2022      
                     
Handling a last and small project Al-Qaim City Ph-4 of Ali Builders
Daily payment reminder calls to all clients
Online payment working
Update all clients
Update all plots files work and maintain all documents

RJ Builders
Front Desk Officer2015-2019
Report to Branch Manager

Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
Greet and welcome guests
Answer questions and address complaints
Answer all incoming calls and redirect them or keep messages
Receive letters, packages etc. and distribute them
Prepare outgoing mail by drafting correspondence, securing parcels.
Check, sort and forward emails
Monitor office supplies and place orders when necessary
Keep updated records and files




Hum Securities Stock Exchange
  Receptionist2009-2014
Report to Boss

Greet and welcome guests as soon as they arrive at the office
Direct visitors to the appropriate person and office
Answer, screen and forward incoming phone calls
Ensure reception area is tidy and presentable, with all necessary stationery                   and material (e.g. pens, forms and brochures)
Provide basic and accurate information in-person and via phone/email
Receive, sort and distribute daily mail/deliveries
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
Update calendars and schedule meetings
Arrange travel and accommodations, and

تجربہ

کمپنی کا لوگو
Front Deck And Calling Agent
Ali Builders And Development
جنوری ۲۰۲۰ - موجودہ | Karachi, Pakistan

Calling Department as a project agent            2020-2022                             Handling a last and small project Al-Qaim City Ph-4 of Ali BuildersDaily payment reminder calls to all clientsOnline payment workingUpdate all clientsUpdate all plots files work and maintain all documents

کمپنی کا لوگو
Receptionist
R.J. Builders
جنوری ۲۰۱۵ - دسمبر ۲۰۱۹ | Karachi, Pakistan

Report to Branch ManagerKeep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)Greet and welcome guestsAnswer questions and address complaintsAnswer all incoming calls and redirect them or keep messagesReceive letters, packages etc. and distribute themPrepare outgoing mail by drafting correspondence, securing parcels.Check, sort and forward emailsMonitor office supplies and place orders when necessaryKeep updated records and files2015-2019

کمپنی کا لوگو
Receptionist
Hum Securities Stock Exchange
جنوری ۲۰۰۹ - دسمبر ۲۰۱۴ | Karachi, Pakistan

Report to BossGreet and welcome guests as soon as they arrive at the officeDirect visitors to the appropriate person and officeAnswer, screen and forward incoming phone callsEnsure reception area is tidy and presentable, with all necessary stationery                   and material (e.g. pens, forms and brochures)Provide basic and accurate information in-person and via phone/emailReceive, sort and distribute daily mail/deliveriesMaintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)Update calendars and schedule meetingsArrange travel and accommodations, and prepare vouchersKeep updated records of office expenses and costsPerform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

تعلیم

Karachi University
بیچلرز, بیچلرز ان آرٹس, Bachelors‎
Arts
درجہ C
2010
Govt girls higher secondary college
انٹرمیڈیٹ / اے لیول, فیکلٹی آف آرٹس, intermediate‎
Arts
درجہ C
2006

پیشہ ورانہ مہارتیں

ماہر Ability To Handle PABX
متوسط Administration Knowledge
ابتدائی Administrative Assistance
ماہر Appointment Scheduling
متوسط  Talent Acquisition
ماہر Call Handling
ماہر Cash Handling
متوسط Client Coordination
متوسط Client Correspondence
متوسط Client Dealing
متوسط Client Handling Skills
ماہر Cold Calling
متوسط Computer Proficient
متوسط Computer Skills
متوسط Conservation Awareness
متوسط Content Management
متوسط Cooordination Skills
متوسط Critical Thinking
ابتدائی Customer Care Representation
متوسط Customer Service Orientation
متوسط Customer Service Skills
متوسط Data Entry
متوسط Database Impact
متوسط Database Management 
متوسط Detailed Oriented
متوسط Document Handling
ماہر Documentation Skills
ابتدائی Email Writing
ماہر Feedback Assessment
متوسط Fluent in English
ابتدائی Fluent In English and
ماہر Front Office Support
متوسط Handling Assignments
متوسط HFO Operations Handling
ماہر Information Desk Handling
ماہر Interview and Shortlisting
متوسط Listening to Customers
متوسط Maintaining Documents
ماہر Microsoft Excel
ماہر Microsoft Office 1
متوسط MS Office
ماہر Multitasking
ابتدائی Negotiation Skilla
متوسط Office Assistance
ماہر Office Assistant
متوسط Office Coordination
متوسط Office Support
ابتدائی Patient Handling
ابتدائی Phlebotomy
متوسط Presentable

زبانیں

متوسط انگریزی

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