خلاصہ

Dynamic and results-driven sales and customer success professional with over four years of experience in the SaaS and communication technology sectors specificall in Northen American Markets.


Proven track record in leading teams, driving revenue growth, and fostering long-term client relationships. Expertise in Customer success, contact center solutions, and innovative sales strategies.


Adept at training and guiding teams to success, implementing data-driven decision-making processes, and delivering exceptional customer experiences. Committed to continuous improvement and passionate about exceeding expectations and driving business growth.


تجربہ

کمپنی کا لوگو
Lead Customer Success/ Partner Sales
Rich Technology Group
جنوری ۲۰۲۲ - موجودہ | Richmond, USA

 Promoted to Lead Solution Consultant, guiding clients and team to success.2. Enhanced expertise with Contact Center solutions for diverse client needs.3. Visionary leader, driving growth and innovation in the Solution Department.4. Achieved $500K in recurring revenue sales, showcasing tangible results.5. Inspired team members, fostering a culture of collaboration and achievement.6. Pioneered new strategies, positioning our team for continued success.7. Advocated for customer-centric solutions, leaving lasting impressions.8. Exemplified leadership and excellence, setting industry standards.

کمپنی کا لوگو
Team Lead Sales and Marketing
Touchstone Communications
جنوری ۲۰۲۱ - دسمبر ۲۰۲۱ | Peshawar, Pakistan

 Led a dynamic team in Outbound Lead Generation and Appointment Setting, driving success across the USA.2. Provided training and guidance to empower team members, fostering a culture of continuous improvement and achievement.3. Implemented effective reporting mechanisms, enabling data-driven decision-making and optimization of sales strategies.4. Spearheaded efforts that resulted in generating leads and setting appointments worth $500k+ USD, showcasing a proven ability to deliver impactful results.5.Inspired team members to exceed expectations, fostering a collaborative and high-performing sales environment.6.Embraced challenges as opportunities for growth, consistently pushing boundaries and driving innovation in the solar industry.7.Positioned the team for success through strategic planning and execution, laying the foundation for sustained growth and success.

کمپنی کا لوگو
Sales Lead
Aprecity Consultants
فروری ۲۰۲۰ - جنوری ۲۰۲۱ | Wyoming, USA

1. Lead prospecting efforts to identify potential clients interested in UCaaS/CCaaS solutions.2. Provide expert guidance and support to clients, addressing their specific needs and challenges.3. Recommend tailored UCaaS/CCaaS solutions based on clients' requirements and industry best practices.4. Collaborate with sales teams to develop effective strategies for lead generation and conversion.5. Conduct product demonstrations and presentations to showcase the benefits and features of UCaaS/CCaaS solutions.6. Act as a liaison between clients and internal teams to ensure seamless implementation and support.7. Stay updated on industry trends and advancements in UCaaS/CCaaS technology to provide informed recommendations.8. Monitor and analyze key performance metrics to evaluate the success of UCaaS/CCaaS initiatives and identify areas for improvement.9. Cultivate strong relationships with clients to foster long-term partnerships and drive customer satisfaction.10. Continuously strive to enhance the overall customer experience and drive business growth through innovative UCaaS/CCaaS solutions

کمپنی کا لوگو
Team Lead Operations
Samsung Engineering
اگست ۲۰۱۹ - مارچ ۲۰۲۰ | Peshawar, Pakistan

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کمپنی کا لوگو
Customer Service Representative
Samsung Engineering
فروری ۲۰۱۹ - جولائی ۲۰۱۹ | Peshawar, Pakistan

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کمپنی کا لوگو
Mobile Technician/ Engineer
Samsung Engineering
جون ۲۰۱۸ - جنوری ۲۰۱۹ | Peshawar, Pakistan

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تعلیم

University of Peshawar
بیچلرز, بیچلرز ان آرٹس, Business‎
maths, computer
درجہ A
2021
Govt College Wadpagga Peshawar
انٹرمیڈیٹ / اے لیول, فیکلٹی آف سائنس (پری میڈیکل), F.S.C (pre-medical)‎
Biology, Physics, Chemistry
درجہ A
2019
Nationa College of Mobile Repairing Peshawar
ڈپلوما, Mobile Software/Hardware Repairing‎
Engineering
مکمل
2018

پیشہ ورانہ مہارتیں

متوسط Commitment to Customer Service
متوسط Communication Skills Listening
ماہر Computer Examiner Skills
ماہر Cross-Cultural Communication Skills
متوسط Lead Generation
متوسط Microsoft Applications Experience
متوسط Social Media ROI
متوسط Store Knowledge
متوسط Team Leading
متوسط US Accent
ماہر Vendor Relations Management

زبانیں

ابتدائی چینی
ماہر پشتو
ماہر انگریزی
ماہر اردو