Enthusiastic and dedicated IT Support Officer with a strong foundation in troubleshooting, problem-solving, and customer service. Proficient in diagnosing hardware and software issues, assisting users with technical inquiries, and providing timely resolutions. Skilled in maintaining accurate records, tracking incidents, and collaborating with team members to ensure efficient IT operations. Eager to contribute my technical aptitude and passion for technology to provide exceptional support to end-users and contribute to the success of the IT team.
I've worked as technical assistant there. I used to diagnose and repair the computer hardwares. And I also did some software installing and configuration work there.