Lead teams across varied technical, financial, administration and business disciplines. Ensure systems availability to meet the Business Objectives.
Focal Point in Production support of Infrastructure Systems, Networking, Ecommerce, Digital Banking, ADC channels, Payment Schemes 1Link, VISA, MasterCard, CUP and various technical Products and Solutions.
Liaison with Internal and External customers including Local and International Vendors and their product related services.
Troubleshooting, initial investigation and first level support to Business and Technical areas to maintain the smooth operations.
Specialties: Infrastructure, Technical & E-Business Support for Change Management, Incident Management, Pre- and Post-Project Operational Support and Feedback.