Internal Audit Executive at M&J Shipping Lines.
Worked in DHL Express Pakistan as Data Analyst Intern for 4 months. Creation and analysis of reports were the main task and to comprehend the development status and fulfilment of KPIs of the customer service departme
Graduated BS Joint Honors (Accounting and Finance) 4 year program for The Institute of Business Management (IoBM). Major projects in accounting and Finance fields were 1) Financial Model on OGDCL firm 2) Corporate Finance Project on Lucky Cement 3) Financail Analysis on Nestle Pakistan.
Currently working in the Internal Audit department with major responsibilities to cross check refund cases of imports, slot payments of shipments and container sale, purchase invoices and financial statements along with daily bank and cash position.
Management Trainee Officer with diversified roles as part of training and understanding of the business structure and system.
Worked in the Trade Department as part of training to understand the core business structure of buying and selling of containers and managing inventory.
Prepare daily, weekly and monthly reports for the Customer Service Department including Chat Reports, Upselling Service Report, First time Resolution Reports and Proactive reports for several teams to analyse the data and manage the teams.
Prepared a Call Flow document that explains the call routing for the CS department.
Conducted Time Motion Series for the Global Remote Booking Team to assess the work hours needed for the particular work.