خلاصہ




Experienced Sales, Marketing, and Communication Manager with 13 years of proven success in leading teams and driving campaigns through digital strategies. Achieved consistent revenue growth by leveraging data-driven insights and persuasive negotiation. Skilled in project management and committed to delivering exceptional customer experiences. Proficient in leveraging technology for optimized marketing eff
class=""s2"">orts in today’s dynamic market. 




پراجیکٹس

“The Impact Of Safeguards Animated Character On Children In Pakistan”

تجربہ

کمپنی کا لوگو
Sales & Marketing Manager
Friends Aviation Travel & Tours
ستمبر ۲۰۲۴ - موجودہ | Karachi, Pakistan

PGRpdj5MZWQgYSB0ZWFtIG9mIDEwIHNhbGVzIGFuZCBtYXJrZXRpbmcgcHJvZmVzc2lvbmFscyBpbiBhY2hpZXZpbmcgYSByZWNvcmQtYnJlYWtpbmc8L2Rpdj4KPGRpdj4kMTAgbWlsbGlvbiBpbiByZXZlbnVlIGluIDIwMjM8L2Rpdj4KPGRpdj5EZXZlbG9wZWQgYW5kIGltcGxlbWVudGVkIGEgbmV3IG1hcmtldGluZyBzdHJhdGVneSB0aGF0IHJlc3VsdGVkIGluIGEgMjAlPC9kaXY+CjxkaXY+aW5jcmVhc2UgaW4gd2Vic2l0ZSB0cmFmZmljIGFuZCBhIDE1JSBpbmNyZWFzZSBpbiBsZWFkIGdlbmVyYXRpb248L2Rpdj4=

کمپنی کا لوگو
Customer Center Manager
Vavacars
جون ۲۰۲۱ - موجودہ | Karachi, Pakistan

Deliver a high-quality customer experienceBuild a positive and engaging rapport with customers coming in to sell their carConvey to customers the key messages about our brand and serviceBuild credibility through professionalism and trust through transparencyPresent the vehicle inspection report to customers and resolve any queries they might havePresent the price and justify it by explaining to customers any variance between initial online offer and the final price offer after inspection is completedBased on a clear reasonable explanation of the price, close deals with the customer by overcoming objections and/or answering questions, and offering information about our service and valuation methodologyMaintain a strong follow-up with and tracking of Prospects, to close maximum dealsDisplay a solid understanding of used cars by studying characteristics, capabilities and featuresEnsure compliance with all company SOPs pertaining to customer experience and CRM protocolsCapture customer feedback and status by updating the CRM (customer relationship management) software in a timely and detailed mannerFollow all company SOPs pertaining to administration of Purchase Centres and Mobile Purchasing UnitsKeep up-to-date with used car market knowledge; demonstrate a solid understanding of features and capabilities of various models, and; contrast and compare competing models

کمپنی کا لوگو
Manager International Relations (Supply Chain Mgt)
DipDag Pvt Ltd [Auto Trading]
دسمبر ۲۰۲۰ - جون ۲۰۲۱ | Karachi, Pakistan

Assist project head and lead team supply chain management team.
Help Sales teams in procurement.
Responsible for analysing and aligning all new and existing vendor [UAE & JAPAN].
Maintained orders for inland transportation, shipment and documentations for vehicles along with vendors’ invoices.
Worked closely with departmental managers to develop healthy project.
Facilitate the communication development with customers and vendors to make it easier, faster, and more successful
Get quotations from vendors and negotiate (after price calculation for services).

کمپنی کا لوگو
SR. Executive Supply Chain Management
Confidential [Auto Trading]
اپریل ۲۰۱۷ - نومبر ۲۰۲۰ | Karachi, Pakistan

Assist in subproject planning, budgeting, and vendor selection and quality assurance efforts.
Assist the Project manager in supervising the work of team members and tracking overall work progress.
Keep follow up with all international vendors to maintain project activities through calls & emails. [JAPAN] 
Monitored timelines and flagged potential issues to be addressed CRM.
Maintained positive vendor relations.
Responsible for vendor acquisition and management as well as price negotiations

کمپنی کا لوگو
Senior International Business Executive
SBT Japan [Auto Trading]
جون ۲۰۱۳ - اپریل ۲۰۱۷ | Karachi, Pakistan

Responsible for Developing Business and International Sales. [Asia & Africa]
Involved  in marketing campaigns and Planning
Develop plans for Market penetration, pricing, and negotiation skills
Meeting sales and profitability target
Management of Business Accounts in ERP.
Ensure excellent support is provided to customers

کمپنی کا لوگو
Sales operation manager
SBT Japan
اگست ۲۰۱۲ - ستمبر ۲۰۱۳ | Karachi, Pakistan

کمپنی کا لوگو
Business development executive
SBT Japan
اگست ۲۰۱۱ - جولائی ۲۰۱۲ | Karachi, Pakistan

تعلیم

Bahria University
ماسٹرز, , MBA‎
Marketing
2011
PECHS College for Women
بیچلرز, , BA‎
Arts
2008
F-G inter girls college
انٹرمیڈیٹ / اے لیول, , FA‎
Arts
2005
Pakistan International School Jeddah
میٹرک / او لیول, , SSC‎
Arts
2003

پیشہ ورانہ مہارتیں

متوسط Commercial
ماہر Managerial Skills
ماہر Account Management
ماہر Account Mapping
ماہر Account Marketing
متوسط Admission Handling
ابتدائی Air Freight Management
ماہر Analytical Skills
ماہر Answering Inquiries
ماہر B2B Business Development
ماہر Balancing
متوسط Banking
ماہر Boutique Knowledge
ماہر Brand Management
ماہر British Accents
ماہر Budgeting
ماہر Budgeting Sales
ماہر Build Relationships
ماہر Bulk Sales
ماہر Business Building Strategies
ماہر Business Development Strategies
ماہر Business Dnvelopment Strategies
ماہر C Level Sales
ماہر Call Center Knowledge
ماہر Call Handling
ماہر Call Headlining
متوسط Client Aquisition
ماہر Client Dealing
ماہر Client Derailing
ماہر Client Followup
ماہر Client Realtionship Management
ماہر Close Attention to Detail
ماہر Cold Calling
ماہر Collaborative Leadership
متوسط Commercial Business Command
ماہر Commuincation Skills
ماہر Communication Skills
ماہر Communion Skills
ماہر Computer Profcient
ماہر Conflunce
ابتدائی Conservation Awareness
ماہر Contract Negotiating
ماہر Cooordination Skills
ماہر Cost Benefit Analysis
ماہر Craft Command
ماہر CRM Command
ماہر Custom CRM
ماہر Customer Acquisition
ماہر Customer Analysis
ماہر Customer Service Skills

زبانیں

ماہر انگریزی