• Acting as the primary point of contact
• Managed end-to-end bank deposit operations, ensuring accuracy and timely processing.
• Implemented streamlined procedures, boosting efficiency, and reducing processing times.
• Led a team in reconciling and verifying all bank deposits, minimizing discrepancies.
• Developed internal controls for enhanced security and accuracy.
• Successfully handled audits, ensuring compliance with regulatory requirements.
• Introduced technology solutions to automate tasks, optimizing departmental performance.

• Drove operational excellence across Maintenance, Store Supplies, Utilities, and Travel sections.
• Collaborated closely with senior leadership to optimize efficiency, profitability, and service quality.
• Implemented operational standards, policies, and procedures for a 30% increase in process efficiency.
• Identified and recommended operational process improvements, resulting in a 15% cost reduction.
• Inspired high-performance teams through innovative initiatives and comprehensive training.
• Proven problem-solving abilities ensured timely issue resolution and exceptional satisfaction.

• Monitored performance and provided personalized coaching, achieving a 20% increase in customer
satisfaction.
• Demonstrated strong problem-solving skills, managing the department in the absence of the manager.
• Conducted interviews and training, resulting in a 15% productivity boost.
• Controlled expenses through new policies, achieving a 20% reduction in costs.
• Negotiated corporate deals, improving cost-effectiveness.
• Audited reports and ensured compliance with established guidelines.

• Utilized Microsoft Dynamics for efficient creation of purchase orders and invoices.
• Monitored transactions and maintained accurate financial records.
• Prepared expense reports for all department sections on a monthly/quarterly basis.
• Conducted data analysis, audits, and generated daily work reports.
• Managed timely payment of utility bills and implemented measures to minimize expenses.
• Resolved utility and maintenance issues promptly, ensuring uninterrupted operations.

• Researched and generated new sales leads, contributing to business growth.
• Developed compelling business proposals, highlighting unique selling propositions.
• Cultivated fruitful relationships with clients and negotiated pricing to maximize profitability.
• Collaborated with team members to meet client needs and achieve sales targets.
• Prepared accurate progress reports, ensuring data integrity.

• Prepared operational and risk reports for management analysis.
• Evaluated costs and planned budgets.
• Analyzed risks and investments for potential impacts.
• Generated accurate financial and regulatory reports for board presentations.
• Communicated with stakeholders and investors.
• Oversaw cash flow, financial instrument transactions, and conducted comprehensive financial assessments.