1. Communication and coordination with all stakeholders to collect and understand business requirements & objectives
2. Design and development of use cases so that the business can understand how a new product/process can potentially be used.
3. Produce high level application and system architecture documents and diagrams, data flow diagrams
4. Scope out requirements using document analysis, requirements workshops, business process descriptions, task, and workflow analysis so that all requirements are captured for a project
5. Evaluate information gathered from multiple sources, reconcile conflicts, breakdown high-level information
6. Design and participate in Integration Testing, User Acceptance Testing (UAT) and Functional Testing.
7. Report on sources of technical issues or questions and make recommendations to the development team
8. Prepare technical reports 
9. Problem solving through analytical thinking

Work with functional leaders and define picture of success, business requirements and commercial value. Perform Requirement elicitation
Examine business models/ processes and flows of data and coordinate relevant developer team to produce designs, functional specifications, and test plans for new systems to meet our internal clients’ needs
Provide High Level Recommendation, Consultation on End-to-End Integrated solution to Functional Leader’s need along with setting expectation on the end product delivery
Capture and document requirements in a structured and effective manner. Build robust SDLC Governance Files and templates for the project
Wireframing and designing low fidelity mockups using tools like Visio, Draw.io, Lucid Chart, Balsamiq and Adobe XD
Perform diagnostic on reports and translate it to technical requirements
Translate business requirements to technical requirement for relevant developer team, coordinate and manage product delivery timelines
Coordinate the creation of technical documents to ease and enable effective development i.e. process mapping, user stories, list of scenarios, exceptions
Responsible to drive Sprint Planning, Prioritization, Backlog and Capacity Management
Build governance checkpoints and contribute in building Operating Model
Engage with Senior and Cross-functional leaders to build business case for upcoming projects
Develop strong partnerships across the functions. Actively engages with the team and delivers on the lead’s expectation on the business context, scope, and translate into projects and deliverables.
Participate in strategy discussions translating into actionable measurement, often work across cross-functional team to deliver across value chain
Effectively manage multiple stringent project timelines in fast paced business environment

• Schedule regular meetings and record decisions (e.g. assigned tasks and next steps)
• Break projects into doable tasks and set timeframes and goals

• Research business of clients and prepare a solution for their problems 

• Make wire frames of the proposed solution 

• Create and update workflows

• Conduct risk analyses

• Prepare and provide documentation to internal teams and key stakeholders

• Order resources, like equipment and software

• Retrieve necessary information (e.g. user/client requirements and relevant case studies)

• Track expenses and predict future costs

• Monitor project progress and address potential issues

• Coordinate quality controls to ensure deliverables meet requirements

• Measure and report on project performance

• Act as the point of contact for all participants

Report and dashboard making, visualization and call center coordination.

Customer support, making proposals, team building, investment management, payroll and cost analysis and organizing projects. Project/prospect management.