خلاصہ


I am a mature, positive and hardworking individual, who always strives to achieve the highest standard possible, at any given task. In my previous role as a CSR and Sales Representative, I demonstrated the ability to work under intense pressure, sell products and services to customers from all backgrounds, handle customer complaints and solve problematic situations as and when they arose.


پراجیکٹس

Paymob Fintech Business development

تجربہ

کمپنی کا لوگو
Business development Officer
Paymob
جولائی ۲۰۲۲ - موجودہ | Karachi, Pakistan

کمپنی کا لوگو
Operations executive
Snoonu
فروری ۲۰۲۲ - اگست ۲۰۲۲ | Karachi, Pakistan

Dealing with Driver , Rider , Merchants and customer on call and providing them resolution on call basic operation dealing of Meal delivery service

کمپنی کا لوگو
Customer service executive
IBEX Global
جولائی ۲۰۲۱ - اپریل ۲۰۲۲ | Karachi, Pakistan

Working in SWVL campaign as a In-Ride fleet management Executive, from this experience I learn so many in depth points of SWVL fleet management 

کمپنی کا لوگو
Own Vendorship business
Careem/uber
جنوری ۲۰۲۱ - جون ۲۰۲۱ | Karachi, Pakistan

From this experience I learn how to manage larg number employees under my command and fleet management essentials

کمپنی کا لوگو
Wireless operator command and control
The Aman Foundation
جون ۲۰۲۰ - دسمبر ۲۰۲۰ | Karachi, Pakistan

I gain experience there in fleet handling and command and control

کمپنی کا لوگو
Karachi Police 15 ( Catcos ) CSR
Catcos Pvt Ltd
جون ۲۰۱۸ - مئی ۲۰۲۰ | Karachi, Pakistan


At karachi Police 15 reponse center , I serve as a call agent , taltonika Operator , Dispatcher , wireless operator , having 2 year exp. there

کمپنی کا لوگو
Call Center Team Leader At 14th Street Pizza
Redhub Pro
اگست ۲۰۱٦ - اپریل ۲۰۱۸ | Karachi, Pakistan


From this job , I have experience of customer dealing , complain handling , team leading

کمپنی کا لوگو
Call Center CSR At SUBWAY
SUBWAY
اپریل ۲۰۱٦ - اپریل ۲۰۱۸ | Karachi, Pakistan

From this job , i have experience of customer dealing , complain handling , team leading

کمپنی کا لوگو
Computer Operator & Teaching
Al Farooq Islamic Shool
نومبر ۲۰۱۵ - فروری ۲۰۱٦ | Karachi, Pakistan

From this job ,I have good experience in ms office and teaching

تعلیم

Virtual University of Pakistan
بیچلرز, بیچلرز ان سائنس, ‎
Bachelors In Business IT
2025
Aptech Education Karachi
ڈپلوما, ACCP-Pro (Advance Software Development‎
Computer science and information Technology
نامکمل
2020
Allama Iqbal Govt College
انٹرمیڈیٹ / اے لیول, فیکلٹی آف سائنس (پری انجینئرنگ), intermediate‎
Chemistry, Physical, Maths
درجہ C
2014
Shadman Academy
میٹرک / او لیول, سائنس, SSC‎
Computer Science
درجہ B
2013

پیشہ ورانہ مہارتیں

ماہر Aseptic Technique Knowledge
ماہر AutoCAD 
متوسط British Accents
متوسط Business Development Strategies
ماہر Call Center Development
ماہر Call Controls
ماہر Chat Support Skills
ماہر Complain Handling
ماہر Computer Literacy
متوسط Conservation Awareness
ماہر Customer Care Representation
ماہر Customer Satisfaction Management
ماہر Daily Reports Management
ماہر Database Management 
ماہر eCommerce Account Handling
ابتدائی Email List Management
ابتدائی End to End Sales
ماہر Fluent In English and
ماہر h Operations Management
ماہر Handling Assignments
ماہر Inventory Analysis
ماہر IT Support Responsibilities
ابتدائی Javascript
متوسط Live Chat Handling
ماہر Microsoft Outlook
متوسط Monitoring
ماہر Online Business Management
ابتدائی Phone Banking Skills
ماہر Posting Skills
متوسط Relations Management Skills
ابتدائی Sales Automation
متوسط Sales Growth
ابتدائی Scale Management
ماہر Student Affairs Managemment
متوسط Typing Speed
ماہر Website Management
ماہر Written Oral and Communication
ابتدائی اكتساب المبيعات

زبانیں

ماہر اردو
متوسط انگریزی

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