HIRO Arago tasks:

• Installation and Configuration of HIRO Engine Installation 5.4.2 and 5.4.3

• Standard Installation (3 Nodes)

• All In One Installation.

• Building Knowledge Items for Windows, Linux, Unix , Network devices and other office electronic tools

• Building request forms to test KI's functionality

• Integration of CheckMK with HIRO Engine to receive notification from (NMS "CheckMK") on MARS cockpit according to provide SDF from Arago

• Integration of Windows and Linux machines / Network devices to receive actions from HIRO Engine using Action Handlers

• Perform task of fix issue or getting required output using 3rd party monitoring tool Check_mk.

• Installation and configuration of MARS MODEL and configuration of target machines with HIRO engine.

• Monitoring of HIRO engine and debugging of issues of GraphIT cockpit

• Creating and resolving Issues on GraphIT

• Installation & configuration of Connecter Node "ConnectIT" with HIRO Engine to send/receive SDF from external systems and creation of Issues

• WSO2 Identity and Access management tool Installation and configuration. Creating Users and roles and other security settings

DevOPS Tasks:

• Management of Google Cloud Engine (Compute/Network/Snapshot etc)

• Using Slack for team management & task visibility

• Using Bitbucket for software Repository Management/Documents repository Management

• Check_mk monitoring tool for monitoring of Servers/Network Devices and services / processes on Linux, Windows,
and Network devices.

• Docker Container Installation and configuration

• Installation & configuration of MAAS(metal as a service)

• Installation & configuration of Ansible and making playbook for installation and configuration of servers

• Installation and Configuration of GITlab server

• CheckMK HA, Master/Slave Cluster Setup

• Shell Scripting

• Linux system administration, maintenance & monitoring of Ubuntu, CentOS & RedHat servers

• Amazon ec2 cloud and rackspace servers administration, maintenance and monitoring

• Asterisk PBX server installation and configuration on live voip servers.

• Implemented different asterisk Dial plans, gsm gateways configuration with asterisk and integrated with MySQL database
• Working on AAA protocol, freeRADIUS RADIUS server,
• Customization of RADIUS source code according to client’s requirements
• MySQL database server administration, maintenance and troubleshooting
• Created MySQl store procedures for IPTV scenario and implemented on live iptv servers.
• Linux shell scripting to manage routine server administration tasks
• Java/MySQL based application deployment and troubleshooting
• Responsible for providing remote Technical Support to clients
• VMWare based Servers Administration
• Installation and administration of open source and other bug & task managers like ,
JIRA, Bugzilla, Mantis,Redmine
• Windows Server 2008 administration (Active directory users and domain administration)
• Server backups and recovery
• Release management and documentation
• Implementation of SSL certificate on Apache Tomcat 7+