Glam & Curious is an exclusively SkinCare company that sells Skincare and Fragrance for men and women. Developing strategies to ensure the practicality and proper design of a company's online marketing platforms, improving customer experiences, fulfilling orders, and maintaining the digital well-being of a company's platforms are all part of my job responsibilities with Glam & Curious. I also consistently demonstrate exceptional technical expertise and a deep understanding of various administrative tasks.
Designation: IT & System Administrator

 IT & System Administration
Network Management
Data Security & Backup
Technical Support
Hardware & Software Management
Policy Development
Collaboration & Documentation

Shanzay’z is purely western brand for Man’s & Women’s included their accessories. My job responsibilities with company are consistently displayed exceptional technical expertise and a deep understanding of various IT & system administration tasks. Involved in performance Management of ‘IT’ operations and associated resources.
Designation: IT & System Administrator
Responsibilities

Configuring and maintaining the network computer system, including hardware, software, and applications.
Ensuring data is stored securely and backed up regularly.
Diagnosing and resolving hardware, software, networking, and system issues when they arise.
Replacing and upgrading defective or outdated components when necessary.
Handle business-critical IT tasks and systems that provide commercial advantage in the global marketplace
Monitoring system performance to ensure everything runs smoothly and securely.
Researching and recommending new approaches to improve the organization infrastructure.
Work with internal and external partners to communicate project status, activities, and achievements
Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware

IT Leading Company (Islamic Republic of Pakistan)
Nescall Inc is an IT service provider recognized globally as technology experts with office in Islamabad & Mirpur
(AJK). My core responsibilities with Company manage and execute operations in all different areas, Implement, continuous improvement projects using existing process. Create and monitor multiple domains with multiple manage servers, machines, node manager and cluster environment.
Designation: Information Tech. Administrator (IT Administrator)
Responsibilities
Diagnose and resolve hardware and software issues on desktops, laptops, printers, and other peripherals.

Install, configure, and update hardware and software components.
Respond to help desk tickets, emails, and phone calls in a timely and efficient manner.
Perform routine system maintenance tasks, such as software updates, patches, and security configurations.
Troubleshoot network connectivity problems, both wired and wireless.
Assist in the configuration and maintenance of routers, switches, and firewalls.
Provide remote assistance to users, resolving issues through phone, email, or remote desktop tools.
Implement and enforce security measures to protect systems and data.
Maintain accurate and up-to-date documentation of IT systems, procedures, and configurations.
Conduct training sessions to educate end-users on new technologies, software applications, and IT policies.
Assist in the procurement of new hardware and software, including researching and recommending products

eCommerce Company (Islamic Republic of Pakistan)
Proven track record of delivering exceptional user support, resolving complex issues and implementing effective IT solutions, ability to troubleshoot and resolve hardware, software, and network issues efficiently and effectively, adept at building rapport with users and delivering exceptional customer service.
Responsibilities

Ensure that systems are up to date with the latest security patches.
Utilize remote desktop tools to troubleshoot and resolve problems.
Provide excellent customer service, ensuring a positive and professional experience for end-users.
Stay abreast of industry trends, emerging technologies, and best practices in IT support.
Provide technical assistance and support to end-users, including hardware, software, and network-related issues.
Diagnose and resolve hardware and software problems on desktops, laptops, printers, and other peripherals.
Install, configure, and maintain hardware and software components.
Perform routine system administration tasks, such as user account management, access control, and system monitoring.
Troubleshoot network connectivity issues and assist in the configuration of routers, switches, and other network devices.
Assist in the development and maintenance of IT security policies and procedures.
Maintain documentation of common issues and their resolutions for future reference.
Software Updates and Patch Management

Water Equipment & Filtration (Kingdom of Saudi Arabia)
Washnah is leading contracting company specialized in Sewage (STP) & Water (WTP) Treatment Solutions. Areas of accountability to Contribute with senior management to guide short- and long-range technology planning. Plan, coordinate, and execute hardware and software upgrades. Responsible for the configuration, implementation, and maintenance of various domains network, firewall and Servers.
Designation: Information Tech. Administrator (IT Administrator)
Responsibilities

Expertly manage technical support operations, diligently troubleshooting.
Upgrading network system routine wise also provide web and Graphic Services.
Perform routine audits of systems and OS Support and administer third-party applications
Installing and integrating new server hardware and applications
Identifying and solving any problems that arise with computer networks and systems
Fully support, configure, maintain and upgrade corporate user’s networks and in house servers
Participated in large-scale upgrades and installations, Install and configure of network devices, Hardware

Responsible for effective provisioning, installation, configuration, operation, and maintenance of systems hardware, software and IT related infrastructure. Participating in technical research and development to enable continuing innovation within the infrastructure and ensuring that system hardware, operating systems, software systems, and related procedures adhere to organizational values.
Designation: System Administrator
Responsibilities

Upgrading, installing, and configuring application software and computer hardware
Troubleshooting and providing technical support to employees
Design, organize, modify, and including operating systems, business applications,
Quickly resolve any system failures and troubleshoots issues.
Manage user accounts, credentials, permissions, access rights, storage allocations, and active directory administration.
Performing regular security tests and security monitoring
Ensure high-level security and efficiency resulting in 100% output.
Develop and execute backup and recovery plan.
Maintaining networks and network file systems
Repairing and replacing equipment as necessary, Setup security policies for users
Provide support, including procedural documentation and relevant reports
Implement the policies for the use of the computer system and network

Responsible for providing technical support related to computers supportive hardware software and networking. The role involves responding to inquiries, diagnosing and resolving technical issues, and ensuring end-users have optimal and uninterrupted access to IT resources.
Designation:   Desktop Support Specialist
Responsibilities

Provide first-level technical support to staff or in person.
Install, configure, and upgrade desktop hardware and software.
Respond to and resolve hardware and software issues in a timely manner.
Diagnose and troubleshoot problems related to desktops, laptops, peripherals, and software applications.
Identify and resolve issues with operating systems and network connectivity.
Set up and support users on various applications, email systems, and collaboration tools.
Create, modify, and deactivate user accounts as per security protocols.
Manage access permissions and ensure data security

Job experience Regency Hotel my duty included the front office (Receptionist), Management, official’s meetings and functions (fulfill technical requirements) in hotel. I have completed all the tasks assigned to me with my development and analytical skills. I have worked as Team member as well as individual. Work at the reception area of an organization where they complete a variety of clerical duties
Designation: Front Desk Representative
Responsibilities

Coordinate multiple departments including technical and Housekeeping to ensure extended stay guests have worry free Marriot experience
Communicate all guest needs and issues to management and staff viae-mail and face to face interactions
Checks of systems/software, performing backups of data.
Applying operating system updates, and configuration changes.
Providequickandfriendlyservicewhilemultitaskinginafastpacedworkenvironment
Installing and configuring new hardware/software.
Responsibility for documenting the configuration of the system.
Trouble shooting any reported problems.