Consistently displayed exceptional technical expertise and a deep understanding of various system administration tasks. Involved in performance Management of ‘IT’ operations and associated resources. Resolving interoperability issues related to systems, networks, Web and other Servers and other major third party application.
Configuring and maintaining the networked computer system, including hardware, system software, and applications.  Ensuring data is stored securely and backed up regularly.  Diagnosing and resolving hardware, software, networking, and system issues when they arise.  Replacing and upgrading defective or outdated components when necessary.  Handle business-critical IT tasks and systems that provide commercial advantage in the global marketplace  Monitoring system performance to ensure everything runs smoothly and securely.  Researching and recommending new approaches to improve the organization infrastructure.  Work with internal and external partners to communicate project status, activities, and achievements  Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware 

• Supported CEO and developed long-term relationships with clients while managing market reports for local regions.
• Competitively sold the ecommerce platform at a 300% higher starting price point than industry standard.
• Analyzed customer needs to help manage online platform.
• Created and implemented first summer newsletter program, and customer communication monthly thereafter.
• Contributed to building the company's sales team through leading instructional classes.

Responsibilities
• Analyzed and then redesigned quality inspection process, improving productivity.
• Increased production capability without adding to fixed and semi-variable costs.
• Designed process flow chart and operational plan to streamline functions and create efficiencies.
• Managed the end-to-end dismantle and rebuild of products, create testing environment.
• Recommended headcount reduction, saving weekly, monthly after analyzing processes, tracking tasks and interviewing staff.
• Managed project to archive and delete unnecessary data to maximize available technology spatial resources.
• Developed Business Continuity plan for newly organized team, identifying previously unexplored gaps and mitigating associated risks.
• Implemented new processes and developed standard formats to streamline the completion of required Release-level Technology Deliverables.

Responsibilities 
• Coordinate order processing, delivery and returns of customer orders.
• Coordinate with cross-functional teams on execution of brand, marketing and activities.
• Execute activities driven by data analytics.
• Identify strategic business partnerships.
• Implement customer retention and loyalty program.
• Implement e-commerce activities.
• Implement new business collaboration initiatives.
• Implement preventive and corrective measures of disaster recovery plan.
• Maintain business partnerships.
• Manage a diverse service environment.
• Manage operations for service excellence.
• Manage service quality and customer satisfaction.
• Monitor and maintain smooth functionality of website.
• Monitor fulfilment of customers' orders via store pick or delivery service.
• Monitor sales, promotions, marketing and social media program, and activities over digital platforms.

Expertly manage technical support operations, diligently troubleshooting. Upgrading website system routine wise also Provide Graphic Services. Perform routine audits of systems and OS. Ensure All services are secure included system configuration. Conduct system performance tuning, Provide level Exe-Support. Quickly and correctly diagnose computer system.
Expertly manage technical support operations, diligently troubleshooting.  Upgrading network system routine wise also Provide web and Graphic Services.  Perform routine audits of systems and OS. Support and administer third-party applications  Installing and integrating new server hardware and applications  Ensure All services are secure included system configuration. Configuring of Desktop apps and hardware in new systems. Conduct system performance tuning, Provide level 3-Support. Quickly and correctly diagnose computer system issues.  Performed troubleshooting, repair, and maintenance of server / computer systems, hardware, peripherals, and telephony. Analyzed system requirements to efficiently isolate and resolve a wide array of technical issues trouble shooting of Systems.  Identifying and solving any problems that arise with computer networks and systems  Fully support, configure, maintain and upgrade corporate user’s networks and in house servers  Participated in large-scale upgrades and installations, Install and configure of network devices, Hardware 

Responsibilities • Create a backup and recovery policy • Lock/unlock user accounts, Installation Apps • Trouble shooting end users problems. • User administration, Monitor network communication • Update system as soon as new version of OS and application software comes out • Implement the policies for the use of the computer system and network • Setup security policies for users • Verify that peripherals are working properly • Quickly arrange repair for hardware in occasion of hardware failure • Monitor web system check performance & Security
Upgrading, installing, and configuring application software and computer hardware  Troubleshooting and providing technical support to employees  Design, organize, modify, and including operating systems, business applications,  Quickly resolve any system failures and troubleshoots issues.  Manage user accounts, credentials, permissions, access rights, storage allocations, and active directory administration.  Performing regular security tests and security monitoring  Ensure high-level security and efficiency resulting in 100% output.  Develop and execute backup and recovery plan.  Maintaining networks and network file systems  Repairing and replacing equipment as necessary, Setup security policies for users  Provide support, including procedural documentation and relevant reports  Implement the policies for the use of the computer system and network 

Responsibilities

• Create applications that address the phases of SDLC (software development life cycle)
• Develop comprehensive application testing procedures
• Update existing applications to meet the security and functionality standards as outlined in the company’s website policies
• Implement testing tools that monitor the ongoing performance of the company website
• Assist in updating application development policies to ensure that all future applications meet the latest technical requirements

Responsibilities
• Meet with clients or the art director to determine the scope of a project
• Advise clients on strategies to reach a particular audience
• Determine the message the design should portray
• Create images that identify a product or convey a message
• Develop graphics for product illustrations, logos, and websites
• Select colors, images, text style, and layout
• Present the design to clients or the art director
• Incorporate changes recommended by the clients into the final design
• Review designs for errors before printing or publishing them

Responsibilities
• Coordinate multiple departments including Engineering and Housekeeping to ensure extended stay guests have worry free Marriot experience
• Communicate all guest needs and issues to management and staff via e-mail and face to face interactions
• Checks of systems/software, Performing backups of data.
• Applying operating system updates, and configuration changes.
• Provide quick and friendly service while multitasking in a fast paced work environment
• Installing and configuring new hardware/software.