خلاصہ

Having year of experience of working with Professional companies.

تجربہ

کمپنی کا لوگو
Software Engineer
ExpertFlow
جنوری ۲۰۲۲ - موجودہ | Lahore, Pakistan

Working on IVR ( Interactive Voice Response).
Working on different Cisco Tool.
Working on Cisco IP communicator, Cisco Unified Call Studio.
Working on database MS SQL.

کمپنی کا لوگو
IT Support Engineer
Pakistan Telecommunication Company Limited (PTCL)
جنوری ۲۰۲۱ - ستمبر ۲۰۲۱ | Islamabad, Pakistan

کمپنی کا لوگو
IT support Engineer
Pakistan Telecommunication Company Limited (PTCL)
جنوری ۲۰۲۱ - ستمبر ۲۰۲۱ | ICT, Pakistan

IT Support engineer.Manage and service 2nd line support tickets reassigning high-level tickets where necessary.• Configure client computer systems and assist with troubleshooting issues.• Understanding of endpoint environments, including support for Windows 8 to Windows 10, MS Office 2013 to 36.Provide troubleshooting resolutions for Enterprise solutions such as Firewalls, Antivirus, Office 365, VOIP Phone Systems.

کمپنی کا لوگو
Customer Support Exective
IBEX GLOBAL
اکتوبر ۲۰۲۰ - دسمبر ۲۰۲۰ | Islamabad, Pakistan


تعلیم

International Islamic University
بیچلرز, , BSIT‎
Information Technology, Compter Science
CGPA 3.2/4
2020
International Islamic University
ماسٹرز, , BS‎
CGPA 3.2/4
2020
FBISE
انٹرمیڈیٹ / اے لیول, , I.C.S‎
Computer Science
فی صد 60%
2015
FBISE
نان میٹرک, Matric in Science‎
Computer Science
مکمل
2013

پیشہ ورانہ مہارتیں

ابتدائی CSS
متوسط Accounts Administration
متوسط Active Directory
متوسط Admin Assistantce
متوسط Application Networking
ابتدائی Bootstrap
ابتدائی Branch Operations Management
ابتدائی Cisco Routers Knowledge
ماہر Close Attention to Detail
متوسط Committed
ابتدائی Compliance
متوسط Computer Hardware Installation
متوسط Computer Software
متوسط Configuring Software
متوسط Control Points Knowledge
متوسط Cooordination Skills
ماہر Coordination
متوسط Coordination Abilities
ابتدائی Cover Letter
متوسط Creative Desing Skills
متوسط Cross-Cultural Communication Skills
متوسط CSS
متوسط CSS3
متوسط CSS3 
ابتدائی Customer Acquisition
متوسط Customer Support
متوسط Data Entry
متوسط Database Entry
متوسط DHCP
متوسط E-Mail Knowledge
متوسط Eglish Communication Skills
متوسط Electrical Programming
متوسط English Language
متوسط English Writing
متوسط Excel
متوسط Fluency in Bengali
متوسط Fluent in English
ماہر Handle Multiple Priorities
متوسط Handling Assignments
ابتدائی Hardware Troubleshooting
ماہر Help Desk
متوسط HFO Operations Handling
ابتدائی HTML
متوسط HTML5
ابتدائی Inspection Implementation
متوسط Installation and Software Configuration
متوسط Internet Troubleshooting
ابتدائی ISP Troubleshooting
متوسط IT Background
ابتدائی IT Recuritment

زبانیں

متوسط انگریزی

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