Conduct intake interviews and complete screening forms and budgets with customers to determine if they meet financial and life circumstances criteria to be eligible for public assistance services. Provide initial and follow up support to clients, coordinate the schedule of applicants for eligibility review and the resolution of eligibility issues. Enter and maintain documentation of all related activities in data base system as well as hard copy case file, pull reports on activities and complete a self monitoring review of caseload. Provide customers with referrals to community based partners and agencies and other duties as required.