خلاصہ

Energetic Client Relations Manager (CRO) / Customer Services Representative (CSR) with
3+ years of experience resolving complex costumer
inquiries, Passionate about building strong customer relationships, Driving brand loyalty and
Increasing costumer enguagement.

تجربہ

کمپنی کا لوگو
Customer Support Representative
IBEX Digital
اپریل ۲۰۲۲ - موجودہ | Lahore, Pakistan

At IBEX Digital performing duties as senior study consultant in their EDU department, contacting  the people in USA who are interested in furthering their studies and suggest them schools near their area.

کمپنی کا لوگو
Client Relations Manager
Axis Recruitment Ltd
اگست ۲۰۱۹ - مارچ ۲۰۲۲ | Lahore, Pakistan

Performed managerial duties and managed team of 7 as Team Lead.Responsible for generating invoices, sales and resource department.

کمپنی کا لوگو
Customer Support Representative
A1 Web Solutions
جون ۲۰۱۷ - نومبر ۲۰۱۸ | Lahore, Pakistan

Worked as Outbound CSR and provided customers with the services of Search Engine Optimization (SEO). I was responsible there to make sales in Australia.

کمپنی کا لوگو
Customer Support Representative
Ovex Technologies Pvt Ltd
فروری ۲۰۱۵ - ستمبر ۲۰۱٦ | Lahore, Pakistan

It was inbound Customer Care Services and i was responsible for resolving customer issues delicately and to provide them with better services.

تعلیم

University of Central Punjab (UCP)
بیچلرز, بیچلرز ان ٹیکنالوجی, BSCS‎
Computer Sciences
CGPA 3.6/4
2020
National Music Academy
ڈپلوما, Sound Design and Audio Engineering‎
Audio Engineering, Film and Media
مکمل
2020

پیشہ ورانہ مہارتیں

ماہر B2B Sales
ماہر British Accecnt
ماہر British Accent
ماہر Email List Management
ماہر Multitasking Skills
ماہر music producer
ابتدائی Sound Designer
ماہر Spreadsheet Navigation

زبانیں

ماہر انگریزی
ماہر اردو