Facilitated manager in devising and implementing company programs by working directly with the area managers and sales teams and strategically executed action plans to achieve and surpass sales, operational and organizational objectives.

Developed retail channel and franchise network; increased penetration to maximize market share and ensure market visibility, recognized team success in staff meetings, reviewed changes in products and services.
Rendered a keen eye for details to provide detailed training on products/services, marketing promotions, and programs to ensure retail associates are informed and trusted sales advisors during the sales process.
Performed duties as a strategic overlay to supervise and direct associates, determine schedules, assign work, evaluate performance and provide quarterly operational/sales reports as required.
Served as a resource in all efforts to ensure exceptional delivery of customer service by providing detailed and service-focused training, as well as initiating customer-focused culture.
Achieved quarterly sales goals and ensure employees maintain and exceed established customer service standards.

Telegraph & Telephone employee cooperative housing Society registered with the Registrar Cooperative Societies Islamabad, under Cooperative Societies Act 1925. The affairs of the Society are managed by Managing Committee, which is an elected body led by its General Secretary/President, to perform on a three-year tenure basis. The Society duly approved by Capital Development Authority (CDA) for the development of CDA Sector F-17/2, Islamabad its spread over an area of 1800 Kanal, besides having more than 1800 members with assets of Rs 03 billion-plus.

Key part of policy and implementation of decisions of the management committee for the betterment of society.
Ensured appropriate Events Management like Annual General meeting of the general body of the Society.
Exercised hands-on approach to plan and execute the Advertising Campaigns for the society.
Built collaborative rapport with the members and ensured appropriate troubleshooting of day-to-day affairs.

Managed significant challenges associated with the emerging business by supervising and leading the MFS/SME retail channel of Rawalpindi, Islamabad, and Abbottabad regions with the support of 9 team members.

Harnessed acute technical skills and perceptive operational requirements to develop the MFS retail channel and provided consistent leadership and strong motivation to team members on a daily basis.
Implemented and facilitated training activities in support of developing highly motivated team members. Provided operational and personnel guidance/support towards the achievement monthly MFS and regional SME targets.
Trained retail and indirect channel of franchises to drive product sales and customer engagement.

Key Achievements

Instrumental team leader, mentor, and strategist in charge of development and implementation of portfolio-level growth strategies has successfully launched team member of MFS business
Recognized by senior leadership and awarded as best MFS Assistant Manager on the basis of highest-grade nomination in performance appraisal of 2013-14

Displayed a direct and decisive management style, to eliminate communication gaps and overcome operational hurdles, also performed and oversaw merchandising and retail audits in the Abbottabad region including FANA & AJK.

Explored new opportunities to devise target operating model in Islamabad and Jhelum region with the twenty-two team members, as well as Peshawar region with the help of thirty team members
Conducted an audit of retail sale team for distribution/Promos awareness, also steered efforts toward developing the retail Channel and conducted Kiosk activities through team in retail market.
Proactively supported the development of the team member’s functional & leadership capabilities for appropriate succession planning and prospects, also built partnerships with vendors and team for POS Installations.
Distributed retail sales targets while motivating and training retail sale team to meet daily sales goals.