My name is Nida ahmad.I have done masters in English linguistics and literature from Grafton college Islamabad ( Affiliated with Numl).After completing my degree I started teaching (English subject) as elementry level students in Allied school chatta bakhtawar islmabad. After gaining one year of teaching experience i just joined Pakistan's biggest Telecommunication comapny "Ufone" for the post of csr ' Customer services representative" this post was mainly for attending the inbound calls and to facilitate the customers according to thier needs. After that I jumped into Testing company "Joint Testing services" I worked there as a coordinator because it was testing company (for recruitment) all the test centers and material prepration each and every step of test conduction to till result I managed. Now am not working anywhere but always looking for good opportunities.I am good in writing ,having knowledge of microsoft office.
i have experience of customer services executive where we deal with customers to solve their queries related ufone services through incoming calls.