1. ہوم
  2. عوامی پروفائل

خلاصہ


  • I am recently working as Custumer Support Executive At Smartrix Technologies since 2 years.

  • I have 2-years work expereince at Mobilink  as Custumer Services Representative where i promoted after three months to Business Services Devolpment department (BSD) where we handle business clients complaints and queries.

  • I Have 1 year Experenice in Abcus Consulting where i worked on Telenor Project as a (CRO) custumer Relation Officer


پراجیکٹس

Mobilnik

تجربہ

کمپنی کا لوگو
Senior Recovery Officer
Blue Group Of Companies
جون ۲۰۲۰ - موجودہ | Lahore, Pakistan

I am currently working in BGC as an senior Recovery officer

کمپنی کا لوگو
Customer Support Executive
Smartrix Technologies
مارچ ۲۰۱۸ - جون ۲۰۲۰ | Lahore, Pakistan

Task:1.Custumer Complaint Handling2.Email Support3.EPG(updating shows on t.v chanels on daily basies)4.Sales:(Retrive only our old coutumers call them and provide them best deals to retain them back)5. Google Reviews:( check Googlre reviews of clients and updating feedback)6. Training of internies and Employees

کمپنی کا لوگو
Coustumer Services
Mobilnik
جنوری ۲۰۱۳ - اکتوبر ۲۰۱۵ | Lahore, Pakistan

Coustumer services representative

کمپنی کا لوگو
Customer relation officer
Abacus Consulting
فروری ۲۰۱۲ - جنوری ۲۰۱۳ | Lahore, Pakistan

 Worked as Customer Relation Officer on Telenor easy paisa project online banking

تعلیم

Peak Solution College
بیچلرز, بیچلرز ان کامرس, ‎
Commerce
2013

پیشہ ورانہ مہارتیں

ماہر Aftersales Skills
ماہر Analytical Skills
ماہر Branch Administration Skills
ماہر Build Relationship
ماہر Business Development
ماہر Business Development Process 1
ماہر Client Dealing
ماہر Convincing People
ماہر Convincing Skills
ماہر Coordination Skillss
ماہر Corporate Sales Management
ماہر Customer Analysis
ماہر Customer Care Representation
ماہر Customer Contact Skills
ماہر Customer Interaction Management (CIM)
ماہر Customer Relationship Management
ماہر Customer Satisfaction Management
ماہر Customer Service Skills
متوسط Dispatch Skills
ماہر Email List Management
ماہر End to End Sales
ماہر Etiquettes
ابتدائی Handling Assignments
ماہر Listening to Customers
ماہر Loadboard Managment
ماہر Marketing Stratergies
ماہر Marketing Strategies
ماہر Microsoft Excel
متوسط Multitasking Skills
ماہر Negotiation Skills
ماہر Outstanding Verbal Communication
ماہر Problem Analysis Skills
ماہر Process Operations Handling
ماہر Product Life Cycle
ماہر Public Engagement
ماہر Record Keeping
ماہر Reporting Skills
ماہر Sales
ماہر Scale Management
ماہر Security Principles
ماہر Spreadsheet Navigation
ماہر Team Coordination
ماہر Telesales
ماہر Time Management
ماہر Time Management 
ماہر Truck Dispatching
ماہر اكتساب المبيعات
ماہر المبيعات الاستراتيجية
ماہر استراتيجيات مبيعات الحسابات
ماہر تطوير مبيعات B2B

زبانیں

ماہر اردو
ماہر انگریزی

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