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خلاصہ
To join a dynamic group of qualified people and achieve a high-level standard of team network, experience my colleagues, achieve business success and finally develop and advance together with the company I work for
پراجیکٹس
تجربہ
GM Business Development
Focused Business Development Manager with exceptional planning and implementation capabilities. Highly trained in computer science with in-depth understanding of users requirements gathering and market trends. Adept at cultivating managing and leveraging client relationships.HighlightsStakeholder managementProspectingMarket researchForecasting and planningUser acceptance testingPromotions developmentKey relationship buildingExceptional presentation skillsAdvanced problem solving abilitiesPersuasive negotiator
GM business development
(Ittefaq Group- Banu Mukhtar) to date
Business Development Manager
Focused Business Development Manager with exceptional planning and implementation capabilities. Highly trained in computer science with in-depth understanding of users requirements gathering and market trends. Adept at cultivating managing and leveraging client relationships.
Highlights
Stakeholder management
Prospecting
Market research
Forecasting and planning
User acceptance testingPromotions development
Key relationship building
Exceptional presentation skills
Advanced problem solving abilities
Persuasive negotiator
Quality Assurance Manager
Excellent customer services skills, flexibility, team working and time management skills.
Handling customer queries and providing them with effective solutions while keeping the companys policies in regard.
Working in different shifts during a single week and managing to come up with the best possible results.
Worked in Various Departments on Performance basis. (GPRS Team, Follow up, General Complaint.) Data analysis, Advanced computer skills, Coordinate cross functional
teams, Customer service software, Customer relations, Customer support
Selected for call center recruitment team, placing calls to the job seeking candidates judging them on a given criteria and forwarding them on next level.
oTraining based on performance evaluation.
oAnnual Training Plan.
oTraining calendar.
oFeedback / Data Tabulation
oEmployee Orientation
oSpecialized training management both in-house and external for Operations, Customer Service & Sales.
Administration Manager
Job duties included supervision of all day-to-day activities of the administrative employees. New and improved methods of getting work done faster and more efficiently were also introduced. Constantly dealt with legal matters, which allowed me to appreciate the local contract laws of the country. Twelve permanent as well as numerous temporary staff were reporting directly to me.
