Answering customers' questions and escalating complex issues to the relevant departments as needed. Developing in-depth knowledge of company products. Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints.
Handled number outbound and inbound calls daily with goal of collecting owed debt.
Revoewed collection reports to determine status of collection and amounts of outstanding balance
Resolved challenging situation with friendly but firm strategies.
Negotiated to collect balance in full.
Contacted Clients with past Due Accounts Of Formulate Payment Plans and discuss restructuring options.
Performed targeted collection on past due accounts ages over number days.
Produced distributed and more than number monthly invoices for industry business.
Handled high volume of inbound calls pertaining to reconciliation of delinquent accounts.
Manager quality assurance program, including on site evaluations internal audits and customer surveys.
Handled number calls per timeframe of address customer inquiries and concern.
Increases customer satisfaction by resolving products of service issues.
Developed team communications and information for type meetings.
• Achieve the daily and monthly sales targets by ensuring complete and proper coverage of the allocated area
• Determine the amount of cases required for next day’s first loading and order the load accordingly.
• Merchandise the products in the coolers and displays, utilize the Point of Sales (P.O.S.) materials, check the expiry dates in all outlets and rotate stocks whenever required.
• Maintain a good relationship with the customers at all times
• Achieve the daily and monthly sales targets by ensuring complete and proper coverage of the allocated area
• Determine the amount of cases required for next day’s first loading and order the load accordingly.
• Merchandise the products in the coolers and displays, utilize the Point of Sales (P.O.S.) materials, check the expiry dates in all outlets and rotate stocks whenever required.
• Maintain a good relationship with the customers at all times
Achieve the daily and monthly sales targets by ensuring complete and proper coverage of the allocated area
Determine the amount of cases required for next days first loading and order the load accordingly.
Merchandise the products in the coolers and displays, utilize the Point of Sales (P.O.S.) materials, check the expiry dates in all outlets and rotate stocks whenever required.
Maintain a good relationship with the customers at all times