My role is to manage the project from scratch. Plan/Design/implement and provide support services.

EBTS: ( Enterprise Businesses and Technology Solutions ) is a US based IT solutions provider. My job role is primarily for Linux HA Clusters ( SUSE and Redhat ) based on Azure Cloud. I work with customer tickets and provide solution for the issue they may have faced with their HA Clusters. I also support for Linux OS ( Redhat, SUSE, Ubuntu ) for day to day queries and help customer solve their issues on Azure Cloud.

DatumSquare is an IT solution provider . My job role was to provide solution to clients and also support for internal technical tasks on day to day basis.
Highlights
SafeSchool : https://www.safeschools.com/ is a solution to ensure students safety while they are in schools .
Requirement:
Safeschool web app was running on physical servers but they were not able to handle burst amount of traffic on certain times. Goal was to design a solution for them that could handle burst amount of traffic ( approx 10Milion/Minute ).
Solution:
I designed and provisioned the solution with AWS Cloud. Elastic Bean Stalk environment was used for web requests ( ec2 instances behind ALB ). Amazon Aurora Server-less was use for Database that could handle bulk amount of requests and could scale capacity as per the traffic requirements. ALB Auto-scalling was set up with crons to scale up/down on need basis.

Ringleader [ https://ringleader.co/ ] Ringleader is VOIP services provider. I worked with the them to help to provide support on their Linux server and also help them integrate their existing solutions by using Dell Boomi. I also completed my Dell Boomi Certification during the time.

Web Applications and Data Integration Company (WADIC) is a software solutions provider. My role as Senior DevOps engineer was to work closely with developers and help them deploy their codes and troubleshoot issues on servers. Using Ansible I created automated scripts for developers workspace creation on QA Server. i.e.( Website preparation and creating a user space for developer’s testing on QA server. )

Cloudways offers managed web hosting with major Cloud Companies including (AWS, GC, Linod, DO, etc) . as upstream providers. As Principal Engineer my Job role is to assure maximum uptime to customers web portals and assist and solve their issue. This support is provided both on Live Chat and via Support Tickets.

• An accomplished Redhat Certified Engineer (RHCE) with strong System/Network Administration experience
• Deep understanding of System/Network Administration – having worked with it in large commercial environments
• Linux/Unix background but equally comfortable working with Windows server environment
• Broad Experience of WiMAX/3G, CS/PS Core, RAN, Billing Servers, NGN, VOIP, IP CCTV Network. Mikrotik,Unifi.
• Equally good experience of PHP/HTML/Wordpress.
• Quick learner and an excellent communicator, fond of researching and evaluating latest technologies

As I.T. Manager , my role is to deliver technical services to KORT's Staff/Students/Guests using automation and configuration frameworks. I ensure requirements are met to their satisfaction and health and stability of services are maintained.
• Maintain, suggest, plan and evaluate IT infrastructure for the organization
• Design, operate and maintain company’s network to provide minimum downtime.
• Designed MS Windows Domain Environment, Email Server, with XEN Virtualization Server as base.
• Conduct I.T. related short courses for the students including (Windows Domain Environment, Red Hat Linux, Network/System Administration)
• Responsible for the resolution of Incidents and completion of Service Requests
• Ensuring maximum uptime of the services
• Coordinating with various teams to get the fix for any application issues
• Fix or escalate production issues immediately as they occur

Highlights
Xen Server Virtualization for KORT's Network
• Created Xen Infrastructure with 4 Servers as Base to configure Windows domain Environment , File Server , Backup Server ,Proxy Server ,Web Server.
• Squid with Squid Guard, with LDAP user based Authentication is implemented as Proxy Server using Centos 7 to assure that each user group operates under different Web Filtering policies
• Windows Domain Controller with Windows 2012 with backup Domain controller is implemented to assure minimum downtime

• Support all regions in providing Level 2/Level 3 technical and maintenance support for CMPAK 3G network entities involving Alcatel-Lucent WMS, NodeB, Omniswitch, RNC.
• Independently troubleshoot & debug product problems (solving Trouble Tickets).
• Responsible for the technical escalation to level 3 Technical Expertise Centre (TEC) as and when needed.
• Configuration and maintenance of Alcatel 3G network
• Support deployment team (Field engineers/Technicians) to solve problem on RAN Entities, Port allocation on Omni Switch.
• WMS Administration (Level 2/3 Technical Support)
• Interacting with customer for new product testing
• Prepare technical/RCA (Root Cause Analysis) reports.
• Ensure timely feedback to customers in accordance to SLA

• Designed, Implemented MS Windows 2008 Network with ISA Server with Domain Controller.
• Centralized User access management for Over 30+ PCs.
• Designing, Implementing and troubleshooting company's networks located in different areas of the city

• Support all regions in providing Level 2/Level 3 technical and maintenance support for Mobilink WiMAX network entities involving Alcatel-Lucent’s OMC-R, WAC, OmniSwitch, WBS , HA .
• Independently troubleshoot & debug product problems (solving Trouble Tickets).
Responsible for the technical escalation to level 3 Technical Expertise Centre (TEC) as and when needed.
• Configuration and maintenance of Alcatel WiMAX network
• Support deployment team (Field engineers/Technicians) to solve problem on RAN Entities, Port allocation on Omni Switch.
• OMC Administration (Level 2/3 Technical Support)
• Interacting with customer for new product testing
• Prepare technical/RCA (Root Cause Analysis) reports.
• Ensure timely feedback to customers in accordance to SLA

• Providing technical and maintenance support for Alcatel-Lucent’s
• Media Gateways 75XX series
• Omni Stack & Omni Switch.
• ALU SIP Server (CSC A5020)
• Cisco Routers

System Admin at Remote Silicon - A UK based software house in islamabad

Network Admin in an ISP located in Azad Kashmir. The first ISP in Azad Kashmir.